Salesforce · 1 day ago
Manager, Business Value Services
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$143K/yr - $191K/yr
10+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Manager, Business Value Services will engage with customer executives to co-develop strategic investment cases and facilitate workshops to uncover key business drivers, while also partnering with sales leadership on high-priority accounts.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
C-Suite Advisory: Engage directly with customer executives to understand their priorities and co-develop strategic investment cases tied to their business goals
Strategic Account Planning: Partner with sales leadership on high-priority accounts to shape pursuit strategies, qualify opportunities based on business impact, and accelerate deal cycles
Value Discovery & Quantification: Facilitate customer workshops to uncover key business drivers, identify transformational opportunities, and quantify financial outcomes (e.g., ROI, TCO, payback period)
Business Case Development: Lead the creation of compelling business case narratives and executive presentations that communicate Salesforce’s differentiated impact
Commercial Deal Structuring: Partner cross-functionally to shape commercial strategies and support deal negotiations, aligning customer value with Salesforce growth objectives while proactively identifying and mitigating strategic, competitive, and operational risks to accelerate sales outcomes
Value Realization: Post-sale, partner with customer success and sales teams to track and communicate realized value, reinforcing Salesforce’s long-term strategic partnership
Thought Leadership: Drive internal enablement, methodology evolution, and best practice sharing across sales, solution engineering, industry teams, and other stakeholders, while mentoring junior team members and helping scale value methodologies across Business Value Services and the broader Salesforce organization
Qualification
Required
Proven Executive Engagement Experience: Ability to lead complex value-driven conversations with C-level stakeholders in Consumer Business Services (CBS) and/or Technology, Media, and Telecommunications (TMT)
Commercial Acumen: Track record of shaping deals, influencing commercial strategy, and driving business outcomes across complex, enterprise sales environments
Strategic Storytelling Skills: Ability to distill complex data and insights into crisp, executive-friendly narratives that influence decision-making
Consultative Mindset: Background in management consulting, corporate strategy, or customer-facing advisory roles with demonstrable success in outcome-based selling
Analytical Rigor: Advanced financial modeling and quantitative analysis skills with the ability to simplify and communicate key takeaways
Cross-Functional Leadership: Experienced in navigating matrixed organizations, driving alignment across sales, solution engineering, pricing, legal, and customer success teams
Technology Curiosity: Comfort engaging in discussions that bridge business strategy and technology enablement
Preferred
10 years of relevant professional experience
Experience supporting or selling into CBS/TMT verticals
MBA or equivalent advanced degree
Familiarity with enterprise SaaS business models and Salesforce solutions
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
2026-01-08
2026-01-07
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