Sandbox VR · 2 days ago
Shift Lead (Key Holder)
San Diego, CA
Part-time
Onsite
Entry, Mid Level
$19.88/hr - $19.88/hr
1+ years expSandbox VR is the most advanced virtual reality experience in the world, aiming to bring people closer together through immersive adventures. The Shift Lead will create unforgettable guest moments, ensure smooth operations, and provide leadership and coaching to the team.
ContentDigital EntertainmentLocation Based ServicesMetaverseVirtual Reality
Responsibilities
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session
Open/close the store, manage daily audits, break schedules, and labor spend
Run shift check-ins, coach in real time, and train new hires
Ensure team performance, morale, and guest service standards remain high
Qualification
Required
1+ year in retail/hospitality leadership
Weekend Availability
On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You're resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Benefits
Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions + guest review bonus
Company
Sandbox VR
Sandbox VR is a virtual reality startup that offers a premium, fully-immersive virtual reality experience.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$69.8MKey Investors
Gobi PartnersAndreessen HorowitzAlibaba Entrepreneurs Fund
2025-01-22Convertible Note· $6.8M
2021-11-10Series B· $37M
2019-10-22Series A· $11M
Leadership Team
Steve Zhao
Founder & CEO
Recent News
2025-12-10
2025-11-18
2025-11-07
Company data provided by crunchbase