Elavon Europe · 1 day ago
Partner Account Manager
Elavon, a subsidiary of U.S. Bank, is committed to helping customers achieve their financial goals through tailored payment solutions. The Partner Account Manager will manage client relationships, drive revenue growth, and optimize processes while providing high-level support to clients.
Financial Services
Responsibilities
Maintain and strengthen long-term partnerships, serve as the dedicated advocate, address inquiries, and ensure high-level support to drive revenue growth
Collaborate with Elavon’s Portfolio Management team and the partner to identify and execute upsell as well as cross-sell opportunities aligned with partner initiatives, directly contributing to revenue targets
Lead efficient onboarding, support, and training efforts with a focus on streamlining workflows and enhancing operational efficiency
Travel locally as needed to visit partner offices, conduct workshops, and work closely with partner teams to align on goals and deliverables
Collaborate with internal teams to advocate for partner needs and identify opportunities for emerging projects
Qualification
Required
Bachelor's degree, or equivalent work experience
Typically eight or more years of relevant experience
Preferred
Strong understanding of all products and services applicable to target client segment
Considerable knowledge of applicable policies and procedures
Advanced knowledge of all organization products and operations
Demonstrated sales and marketing skills and abilities
Strong organizational and managerial skills
Ability to develop and administer budgets
Effective interpersonal, verbal and written communication skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law