The Cincinnati Insurance Companies · 1 day ago
Claims - Field Claims Representative
Fairfax, VA
Full-time
Onsite
Entry, Mid Level
$66K/yr - $91K/yr
1+ years expThe Cincinnati Insurance Companies is dedicated to putting people first and is seeking Field Claims Representatives to join their team. This role involves investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements, providing excellent customer service throughout the process.
Insurance
Responsibilities
Complete thorough claim investigations
Interview insureds, claimants, and witnesses
Consult police and hospital records
Evaluate claim facts and policy coverage
Inspect property and auto damages and write repair estimates
Prepare reports of findings and secure settlements with insureds and claimants
Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
Provide superior and professional customer service
Once eligible, become a certified and active Arbitration Panelist
Be available and communicative during your regular business hours
A desire to learn about the insurance industry and provide a great customer experience
The ability to work unsupervised
Excellent verbal and written communication skills
Strong interpersonal skills
Excellent problem-solving, negotiation, organizational and prioritization skills
Preparedness to follow-up with others in a timely manner
A valid driver’s license
Qualification
Required
reside within the territory of Northern Virginia and Washington DC
be available and communicative during your regular business hours
a desire to learn about the insurance industry and provide a great customer experience
the ability to work unsupervised
excellent verbal and written communication skills
strong interpersonal skills
excellent problem-solving, negotiation, organizational and prioritization skills
preparedness to follow-up with others in a timely manner
a valid driver's license
a bachelor's degree or equivalent experience required
one or more years of claims handling experience
Preferred
AINS, AIC, or CPCU designations preferred
multi-line claims experience preferred
Benefits
Company car
Company stock options, including Restricted Share Units and Incentive based stock options
Paid time off (PTO)
401K with 6% company match
Company
The Cincinnati Insurance Companies
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael J. Sewell
CFO, Executive Vice President & Treasurer
Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
Company data provided by crunchbase