Microsoft · 3 weeks ago
Principal Product Manager - Consumer Commerce
United States, Washington, Redmond
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $275K/yr
8+ years expMicrosoft’s Consumer Commerce organization powers end-to-end purchase, subscription, gifting, and entitlement products for use by Gaming, Microsoft 365 Consumer, Windows, and Windows Application Developers. As a Principal Product Manager, you will shape commerce strategy and multi-year roadmap, guiding platform-level capabilities and consumer-facing experiences relied on by millions of customers.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Define and evolve a problem or opportunity space, include long‑term product strategy and roadmaps across consumer commerce platform services (catalog, order management, subscriptions, payments, billing, and related functions) and consumer purchase experiences
Integrate global commerce realities—regulation, tax policy, privacy‑by‑design, payment norms, financial compliance, and global latency/performance expectations—into strategy, planning, and architecture decisions
Assess new business models, marketplace expansion opportunities, and ecosystem growth levers; articulate tradeoffs and strategic sequencing to maximize customer impact and business value
Lead cross-functional v-teams in requirements articulation and advise engineers as they design scalable, reliable, and privacy‑compliant service architectures that meet global SLAs and support millions of daily transactions
Leverage systems thinking and incorporation of AI into requirements and design tasks to accelerate and increase impact across the software lifecycle
Lead complex cross‑team initiatives—establishing crisp problem definitions, requirements, KPIs, and execution frameworks that accelerate delivery velocity
Drive platform and experience convergence to reduce fragmentation, improve architectural coherence, and unlock long‑term innovation across Microsoft’s consumer commerce stack
Represent global customer needs across regions (North America, India, Asia, Europe) to ensure experiences land effectively and responsibly
Partner with business, finance, compliance, and marketing teams to ensure product decisions support revenue models, platform economics, adoption, and global market expansion
Champion data‑informed experimentation and evidence‑based decision‑making across both consumer‑facing experiences and backend services
Leverage AI research toolset to pull internal, competitive, and market insights to enhance insights before, during and after the product development lifecycle
Create clarity and alignment across a large, matrixed ecosystem—removing friction, simplifying complex problem spaces, and driving shared decision‑making
Lead by example, elevating quality, inclusivity, and operational excellence across teams
Run effective cross‑time zone communication rhythms (design reviews, roadmap forums, steering meetings) to align global stakeholders and sustain execution momentum
Qualification
Required
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
Preferred
Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience
4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
Strong fluency in service‑oriented architectures, APIs, distributed systems, data flows, performance optimization, and operational excellence fundamentals
Ability to use ChatGPT, machine learning, and other forms of AI to increase impact of the software development lifecycle in both accelerated process, deeper market insights, and improvement of the product itself
Demonstrated ability to lead cross‑team efforts and influence engineering teams without direct authority
Capable of simplifying complex technical and business concepts for diverse audiences, including executive audiences
Crisp written communication, consumable async updates, decision memos, and narrative building
Experience delivering commerce, fintech, payments, or marketplace products involving regulatory, tax, or privacy‑driven constraints
Ability to interpret data, customer signals, and business KPIs to drive strategic prioritization and long‑term planning
Experience working with distributed global teams
Familiarity with privacy, security, and data governance frameworks (DMA, regional consumer data regulations)
Exposure to AI‑driven product development (personalization, fraud/risk decisioning, experimentation, or insights)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
Company data provided by crunchbase