NEOGOV · 1 day ago
On-Call Reservations Clerk
Salmon Harbor - Winchester Bay, OR
Full-time
Onsite
Entry Level
$18.91/hr - $24.98/hr
2+ years expNEOGOV is seeking an On-Call Reservations Clerk to support guest services and clerical tasks. The role involves processing reservation requests, handling customer inquiries, and performing standardized accounting functions while ensuring excellent customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide courteous customer service to respond to various guest and public inquiries regarding availability, reservations, site restrictions, and other associated information required within the boundaries of the park, resort, campground, moorage, and/or recreational vehicle parking areas; handle reservation issues, changes, and cancellations and monitor site/space availability
Receive, coordinate, respond, enter, confirm and process reservation requests received via walk-ins, phone, voicemail message, e-mail, facsimile, on-line platforms, reservation system, and/or written request in a timely manner; provide site availability, rates, amenities, and accommodation information; check guests in and out as needed
Process payments via cash, checks, and/or credit card for authorized charges, including but not limited to, camping and/or resort fees, extra vehicles, boat trailers, ATV trailers, moorage, related fees or charges associated with sales, supplies, and/or services
Perform a variety of standardized accounting functions, including but not limited to, recording and posting daily receivables and daily transactions; preparing daily transmittals and daily bank deposits; reconciling daily cash receipts/drawers in accordance with all County cash handling policies; review and prepare daily, bi-monthly, and monthly ledgers/reports
Compute, prepare and process mail, and email billings and confirmations
Coordinate daily with other staff on guest status; assist and/or resolve guest conflicts
May be assigned to maintain and monitor inventory and/or order supplies
Perform various routine office support services and clerical tasks; assist with other related duties as assigned
Qualification
Required
High school diploma or equivalency together with at least 2 years of relevant working experience and/or college degree in accounting, hospitality, education, parks/campground reservation and/or guest services, event ticketing, call center, travel planning, customer retail purchasing, or related field
At time of appointment, must possess valid Oregon drivers license
Regular and consistent attendance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase