Siemens · 1 day ago
Order Management Program Manager - Microsoft Dynamics
Harleysville, PA
Full-time
Hybrid
Senior Level
$80K/yr - $138K/yr
5+ years expSiemens is a global technology company focused on industry, infrastructure, transport, and healthcare. They are seeking an Order Management Program Manager for Microsoft Dynamics, responsible for the governance and continuous improvement of the BuyNow Microsoft Dynamics Order Management tool, ensuring effective integration and operation of order management and procurement processes.
Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things
Responsibilities
Serve as the local system owner for SAP, Microsoft Dynamics - (BuyNow), and logistics-related digital tools
Ensure consistent and correct use of systems across Order Management, Operations, and Procurement
Maintain system access and permissions, partnering with IT and regional governance teams
Monitor data quality, transactional accuracy, and process adherence
Identify system issues, trends, or gaps and partner with global/IT teams to drive resolution or enhancements
Act as the country lead for ongoing SAP: Microsoft Dynamics – (BuyNow) integration efforts
Support system releases, upgrades, and enhancements through structured UAT, regression, and pilot testing
Document operational impact assessments for system or process changes
Provide structured feedback to global programs and IT teams to ensure integration meets operational needs
Ensure system-to-system data flows (materials, orders, confirmations, track & trace, receipts) operate accurately and consistently
Document end-to-end order management and logistics processes supported by Microsoft Dynamics - (BuyNow) and SAP
Create and maintain SOPs, process maps, RACIs, and work instructions aligned with regional and global standards
Identify process gaps, inefficiencies, or inconsistencies and partner with business owners to redesign workflows
Make certain documented processes are scalable, repeatable, compliant, and accessible to operational teams
Serve as the first point of contact for country-level questions related to Microsoft Dynamics - (BuyNow) usage and related integrations
Deliver training, coaching, and refresher sessions to drive strong user adoption and confidence
Troubleshoot issues, distinguish between user errors and system defects, and escalate appropriately
Support onboarding of new employees through structured tools and process training
Act as a change champion supporting adoption of new tools, enhancements, and process updates
Communicate system and process changes clearly, proactively, and in business-friendly language
Support local readiness activities for broader transformation initiatives driven by regional or global teams
Gather end-user feedback to inform improvement plans and influence the Microsoft Dynamics – (BuyNow) roadmap
Facilitate training sessions, roadshows, and user forums to support continuous learning
Track and report performance metrics including system usage, compliance, data accuracy, and cycle times
Conduct periodic reviews with operations teams to identify improvement opportunities
Recommend enhancements that simplify work, improve accuracy, or strengthen tool adoption
Support digitization efforts by identifying processes suitable for minor automations, system enhancements, or workflow improvements (without leading full AI/RPA development)
Support the identification and implementation of digitization opportunities that improve efficiency and simplify workflows
Partner with IT and digital teams on workflow automation and system enhancements (e.g., confirmations, Goods Receipts, PO updates, inventory transactions)
Support — but do not independently own — automation initiatives, ensuring solutions are stable, practical, and aligned with operational needs
Contribute to integration projects and enhancements across SAP, Microsoft Dynamics, (Microsoft Dynamics) - BuyNow, and related tools
Qualification
Required
Bachelor's degree in Supply Chain, Business, IT, Industrial Engineering, or related field
5+ years of experience in logistics operations, system management, or supply chain process roles
Demonstrated experience supporting large-scale, complex Microsoft Dynamics environments
Experience supporting tool implementations, enhancements, or enterprise system rollouts
Familiarity with process mapping and documentation tools (e.g., Visio, Lucidchart, Miro)
Strong analytical skills with attention to detail and data integrity
Excellent communication skills with the ability to engage both technical and operational teams
Preferred
System & Integration Expertise
Process Discipline & Documentation
Operational Enablement Mindset
Change & Adoption Leadership
Cross-Functional Collaboration
Continuous Improvement Orientation
Strong working knowledge of SAP (MM/WM/SD) and system integrations
Benefits
Siemens offers a variety of health and wellness benefits to our employees.
Company
Siemens
Siemens empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids.
10001+ employees
H1B Sponsorship
Siemens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (24)
2022 (26)
2021 (37)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$7.01BKey Investors
US Department of Energy
2025-02-20Post Ipo Equity· $1.5B
2024-09-17Grant· $1.5M
2024-09-04Post Ipo Debt· $332.4M
Leadership Team
Cedrik Neike
CEO Digital Industries
Nicola Bates
President and CEO Siemens Capital Co.
Recent News
2026-01-07
2026-01-07
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