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USAA · 1 day ago

Technical Architect Staff

San Antonio Home Office I

Full-time

Onsite

Lead/Staff

$143K/yr - $274K/yr

10+ years exp

USAA is dedicated to empowering its members to achieve financial security through exceptional service. The Technical Architect Staff will collaborate with business and IT stakeholders to create technology decisions, document architecture standards, and provide mentorship within the organization.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain

Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain

Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction

Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action

Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards

Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain

Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability

Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements

Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain

Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Qualification

Technology application developmentTechnical architecture standardsTechnical leadershipCollaboration technologiesRisk management practicesCommunication skillsMentorshipRelationship building

Required

Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT

Experience in technology application development and/or infrastructure and operational implementation

Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective)

Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization

Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders

Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices

Preferred

Knowledge of document / file management systems with focus on legal and regulatory requirements (FINRA, PCI, MIPAA, etc.), retention, data loss prevention, sensitive data management, information barriers, and Identify Access Management

Knowledge of teleconferencing technologies (Zoom / Teams) used for small and large group scenarios such as meetings and webinars. Experience with implementations that utilize access controls that ensure compliance and regulatory requirements are enforced is beneficial

Knowledge of knowledge management and unified search technologies implemented across multiple repositories with focus on access controls and native source permission models

Knowledge of persistent messaging / social / chat technologies

Experience with intranet solutions including team sites, enterprise news, employee directory, communities, and targeted communications

Experience with integrations between collaboration technologies and custom application development solutions that leverage capabilities within these technologies

Knowledge of audio / video technologies utilized within conference room solutions (cameras, speakers, microphone, etc.) implemented with teleconferencing products such as Zoom or Teams

Security, Information Governance, Legal, Risk, Compliance, and Networking familiarity improves the collaboration with the adherence, rollout/implementation, and compliance of product suite