USAJOBS · 1 day ago
ASSISTANT MANAGER NF3
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Assistant Manager will assist in the supervision and management of the beach complex recreational activity, ensuring program compliance and providing excellent customer service.
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Responsibilities
Assist the Manager in the supervision, management, and administration of the beach complex recreational activity
Plans and implements the various phases and projects of the program and handles problems and deviations in accordance with standing instructions and established procedures
Assists in carrying out program projects, primarily in program planning, staff training, and administrative duties, and managing the budgets/expenses while monitoring sales and profits
Ensures the work is completed in compliance with established procedures and instructions
Trains new employees, instructs proper procedures and solves problems related to work
Supervises employees to include assigning and distributing work, coaching, counseling, and mentoring employees; approving and disapproving leave, recommending, and completing personnel actions, completing performance reviews, and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, prevention of sexual harassment, and ensures compliance with fire, safety, security, sanitation and other environmental issues
Assists the Event Coordinator Manager in organizing special events
Able to handle cash responsibly and prepare deposits daily
Successfully troubleshoot discrepancies from previous shifts and correct
Visible in the guest area during high traffic times to assist the front office associates
Assumes operational duties in the absence of the Manager
Provides World Class Customer Service with an emphasis on courtesy
Assists customers and communicates positively in a friendly manner
Acknowledges customers, smiles and makes eye contact
Promotes total guest satisfaction by addressing complaints, answering inquiries, and resolving problems that guests may have encountered
Initiates and follows up on additional tasks to improve existing procedures and guest satisfaction
Alerts the higher-level supervisor, or proper point of contact for help when problems arise
Adheres to safety regulations and standards
Knowledge of all emergency plans; know how to act upon them and notify general and or regional manager by thoroughly completing and submitting an incident report
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
Performs other duties as assigned
Qualification
Required
Three years supervisory experience in a variety of recreational activities with preference at a beach recreational facility
Ability to communicate both orally and in writing
Ability to establish and maintain effective working relationships with subordinates, officials, and others
This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance
Preferred
Experience with Rec Trac recreation management software or RMS property management system
Knowledge of NAF policies and procedures
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
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Funding
Current Stage
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