Databricks · 1 day ago
Program Manager, AI Operations
United States
Full-time
Remote
Entry, Mid Level
$76K/yr - $106K/yr
1+ years expDatabricks is a data and AI company that is reimagining go-to-market strategies. They are seeking an AI Operations Program Manager to oversee the full lifecycle of AI agent deployments, ensuring effective integration and measurable business impact through collaboration with sales and technical teams.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
Own the end-to-end lifecycle for AI agent implementations, managing every phase except technical build:
Identify inefficiencies and areas in the business where agents can drive performance improvement
Develop Business Intent Docs, Define how agents should behave through SOPs, understand and apply governance frameworks, and detailed process documentation for agent behavior, decision logic, and systems integration
Lead UAT/QA, execute SOQL queries for data validation, coordinate testing, manage phased rollouts, and conduct technical troubleshooting
Work closely with sales, marketing, and IT teams to ensure seamless integration of AI tools and alignment with business objectives
Build comprehensive enablement materials, including training guides, documentation, FAQs, and playbooks, and design/deliver training programs to ensure confident adoption of AI solutions
Continuously monitor AI system performance using data analysis and custom queries. Resolve performance gaps through prompt refinement, workflow tuning, data quality improvements, and A/B testing to achieve target conversion benchmarks
Define, track, and optimize KPIs (task accuracy, resolution speed, user satisfaction) by building dashboards (SOQL/SQL), implementing A/B testing, and conducting regular business reviews
Qualification
Required
1-5 years in sales, sales ops or a related field with at least 2 years of experience managing tools or technologies
Strong understanding of sales reporting methodologies and data analysis tools
Proven ability to influence without authority
Demonstrated ability to manage projects effectively, and drive change within an organization
Strong analytical skills with the ability to interpret complex data sets and derive actionable insights
Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders and translate business needs to technical teams
A proactive approach to problem-solving with a focus on continuous improvement
Adaptability & Curiosity
Willingness to learn new low-code or no-code platforms, adapting quickly to evolving technologies and user requirements
Passion for staying current with AI advancements that simplify AI deployment, configuration, and management
Preferred
Agent building, SOQL, and Python experience is a plus
Benefits
Annual performance bonus
Equity
Comprehensive benefits and perks
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
2026-01-08
Destination CRM
2026-01-07
Company data provided by crunchbase