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Schindler Group · 1 day ago

Sales Account Manager EI

Minneapolis, MN

Full-time

Onsite

Mid, Senior Level

5+ years exp

Schindler Group is a company that enhances the quality of urban life through its innovative products and services. They are seeking a Sales Account Manager EI to identify opportunities, manage customer accounts, and drive sales growth while ensuring customer satisfaction.

ConstructionIndustrialInfrastructureManufacturing

Responsibilities

The EI Sales Representative identifies opportunities through key customer contacts and industry information to locate sources for sale of company products and services

The EI Sales Representative prepares documentation for prospective customers and ensures it is communicated appropriately

He/she is responsible for effectively managing the existing customer accounts while focusing on account growth

Meet and/or exceed assigned sales and customer objectives

Negotiate contract terms favorable to company

Analyze customer needs and secure desirable business through application of company products and services

Maintain favorable client relationships

Assess and follow customer complaints to satisfactory resolution

Prepare estimates for the sale of company products and services

Prepare and maintain required customer information and files in accordance with established procedures

Work with owner and building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies

Source, analyze, communicate and apply competitive data for competitive advantage to company

Communicate to both customer and internal operations the necessary information to assure customer satisfaction and achieve sales cost objective

Retain and grow customer base

Accounts receivable management for assigned accounts

Develop negotiating strategies with minimum monitoring by management

Plan, develop and implement sales strategies on specific negotiations that are consistent with internal product strategy while, at the same time, fully reflective of customer requirements and competitive offerings

Understand financial goals and expectations of company

Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures

Qualification

Technical Sales ExperienceElevator Industry ExperienceMS Office & ExcelSAPCommunication Skills

Required

BS/AS degree in Engineering or Business (MBA preferred) with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field

Excellent written and verbal communications skills

Excellent computer skills, including proficiency in MS Office & Excel and SAP

Minimum 5 years experience in either the elevator industry or in a related building systems industry

Must have the necessary written and verbal communication skills, along with product application experience so as to coordinate complex negotiations, develop customer proposals, make effective presentations and close the sale at an objective price preference over competition