Tesla · 1 day ago
Application Support Engineer, Factory Software
Austin, TX
Full-time
Onsite
Entry, Mid Level
2+ years expTesla is a leading electric vehicle and clean energy company, and they are seeking a motivated Application Support Engineer to join their Factory Software team. This role involves managing and troubleshooting enterprise systems to enhance the manufacturing process and ensure seamless operations.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Understand and own the end-to-end integration of MES and ERP applications as they apply to the production site
Triage issues that come from production sites and ensure they are being resolved or routed to the proper teams
Create workarounds for issues that require immediate solutions if a permanent one is not immediately available
Document troubleshooting guides and provide training to users so that they are empowered to resolve issues on their own
Work as an incident commander of production-critical calls that require coordination between cross-functional teams
Root cause analysis with cross-functional teams and provide clear, concise, data/log-backed context on issues as well as immediate corrective action and/or planned preventative action to mitigate future negative impacts
Maximize productivity in a constantly changing environment of shifting priorities
Qualification
Required
Bachelor's Degree in an Engineering field, evidence of exceptional ability, or equivalent experience
Knowledge of any MES, WMS, or ERP system
+2 years of support experience
+2 years of working knowledge of SQL
+1 year of experience with Python, Go, or another software development language
+1 year of experience with monitoring tools like Prometheus, Grafana, Splunk
Must be able to understand integrated systems and their dependencies
Strong organizational skills along with a demonstrated ability to manage multiple tasks simultaneously
The individual must be well-versed in all Microsoft Applications (Excel, Word, PowerPoint)
Must be able to work a flexible schedule, including weekends and after business hours
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-08
2026-01-08
2026-01-08
Company data provided by crunchbase