Sales Support Specialist jobs in United States
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Dollamur · 3 days ago

Sales Support Specialist

positionFort Worth, TX
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Dollamur is the global leader in sports surfaces, headquartered in Fort Worth, TX, and they are seeking an energetic Sales Support Specialist to join their growing team. In this role, you will provide vital support to customers and sales teams, ensuring every interaction reflects the company's commitment to excellence.

ManufacturingSporting Goods
Hiring Manager
Sarah King, SPHR
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Responsibilities

Delivering outstanding customer service to external clients and internal stakeholders by responding quickly, resolving issues, and building strong professional relationships
Managing inquiries related to order status, warranties, costs, shipping, and product details with accuracy and care
Assisting Sales Segment Managers with order entry, freight quoting, logistics tracking, layout and graphics issue resolution, complaint resolution, and customer communications
Processing and reviewing orders for customized products and ensuring smooth transition into production
Collaborating with internal teams on production capacity, order status, and other sales-related needs
Maintaining detailed knowledge of Dollamur’s products and processes to better serve our customers

Qualification

Customer serviceSales support experienceCommunication skillsOrganizational skillsComputer proficiencyProblem-solving skillsAttention to detail

Required

3+ years of experience in a customer-oriented or sales support role
Strong communication and interpersonal skills with the ability to work across diverse teams
Excellent organizational and time-management skills in a high-volume, fast-paced environment
Proficiency with computers and eagerness to learn new systems
A service-oriented mindset, problem-solving skills, and attention to detail
Ability to manage customized and complex product requirements with accuracy

Benefits

Full benefits offering
Associate engagement events

Company

Dollamur

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Dollamur is a major global manufacturer and distributor of high-performance sports flooring for wrestling, martial arts, and gymnastics.
dateFounded in 1996
location
Fort Worth, Texas, USA
people-size51-200 employees
web-link
https://dollamur.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Don Ochsenreiter
President & CEO
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Recent News

Newswire
Dollamur Sport Surfaces Increases Capabilities With Move to New Facility
2022-12-22
Company data provided by crunchbase