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Ziply Fiber · 1 day ago

Manager, Direct Sales

Kennewick, WA

Full-time

Onsite

Mid, Senior Level

$42K/yr - $67K/yr

4+ years exp

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. The Manager, Direct Sales will be responsible for building and maintaining a Direct Sales team for the Residential Sales Organization, overseeing hiring, training, and performance management of the team.

InternetManufacturingTelecommunications

No H1B

Responsibilities

Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) —overseeing hiring, onboarding, training, and fostering continuous growth and performance

Meet and exceed monthly sales performance expectations for all sales channels

Monitor and evaluate sales performance reporting dashboards with BI team

Create and monitor lead and lag sales performance measurements

Build and execute processes and sales initiatives to increase customer penetration across the footprint

Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer

Assist in building new order entry processes for sales team

Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others

Host community building events as new fiber areas are launched

Marketing team collaboration; offer strategy & communication, collateral material creation & distribution

Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis

Performs other duties as required to support the business and evolving organization

Qualification

Sales ManagementTelecom Industry ExperienceFinancial AnalysisData Driven RecommendationsProject ManagementCustomer Service SkillsMulti-tasking AbilitySound JudgmentCommunicationOrganizational SkillsProblem-Solving AptitudeAttention to DetailCollaboration SkillsAdaptability