Bowl New England d/b/a Spare Time Entertainment ยท 2 days ago
Event Manager - Portland
Portland, ME
Full-time
Onsite
Entry, Mid Level
2+ years expBowl New England d/b/a Spare Time Entertainment is seeking an Event Manager to oversee the planning and execution of various events. The role involves serving as the main contact for event guests, coordinating logistics, and ensuring guest satisfaction throughout the event process.
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Responsibilities
Serve as the main contact for event guests from inquiry through post-event follow-up
Respond promptly and professionally to guest emails, calls, and in-person questions
Plan and coordinate events including corporate outings, team-building events, fundraisers, and celebrations
Help guests define event details such as budget, timing, menus, layouts, themes, staffing, and equipment
Communicate event details clearly to internal teams and event staff
Coordinate event logistics and staffing from setup through breakdown
Stay present during events to ensure smooth execution and quickly resolve issues
Follow approved pricing guidelines and close event contracts
Maintain accurate event details using event planning software and tracking tools
Participate in weekly meetings, BEO meetings, and required trainings
Follow up with guests after events to gather feedback and ensure satisfaction
Support promotions, internal events, and community outreach efforts as needed
Qualification
Required
2+ years of event planning experience (hospitality, entertainment, or recreation preferred)
1+ year of experience in event sales or a client-facing sales role
Excellent written and verbal communication skills
Highly responsive, organized, and detail-oriented
Comfortable managing multiple events and deadlines at once
Guest-focused with a professional, friendly communication style
Confident working with internal teams, vendors, and community partners
Intermediate Microsoft Office skills; experience with event software is a plus
Availability to work a flexible schedule, including nights and weekends
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Long hours and frequent nights/weekends during events
Company
Bowl New England d/b/a Spare Time Entertainment
Spare Time Entertainment is a private, family-owned company that currently operates seventeen family entertainment centers in ten states throughout the Northeast, Southeast and the Midwest.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James M. Harrington, CPA
Chief Financial Officer
Heather Provost
Executive Vice President/COO
Company data provided by crunchbase