GSK Solutions Inc. ยท 2 days ago
Configuration Manager
GSK Solutions Inc is seeking a highly skilled Configuration Manager with ITIL certification to join their IT Service Management team. This role is responsible for establishing and improving the Configuration Management process within an ITIL framework, ensuring the accuracy and integrity of Configuration Items to support effective service delivery.
Cyber SecurityData IntegrationSoftwareSoftware Engineering
Responsibilities
Develop, implement, and maintain Configuration Management policies and procedures aligned with ITIL standards and Commonwealth of Virginia (COV) policies
Own and manage the CMDB, ensuring accuracy, completeness, integrity, and compliance
Define and enforce standards for Configuration Item (CI) identification, classification, control, and reporting
Collaborate closely with Change, Incident, Problem, and FinOps teams to support seamless IT service delivery
Partner with Infrastructure, Network, Security, and Application teams to gather, validate, and maintain CI data
Monitor, audit, and reconcile configuration data to ensure ongoing data quality and reliability
Establish, measure, and report KPIs and metrics related to Configuration Management maturity and CMDB health
Provide leadership, guidance, and best practices to IT teams on Configuration Management processes
Support IT governance, risk management, compliance, and audit initiatives
Drive continuous improvement initiatives across IT services and configuration processes
Qualification
Required
ITIL Foundation certification (Intermediate or Expert level preferred)
Proven experience in Configuration Management within an ITIL-based environment
Proven hands-on experience managing Configuration Management in an Azure environment
Strong expertise with Ivanti Neurons for ITSM, including CMDB configuration, CI class modeling, and discovery tools
Strong understanding of ITIL v3/v4 processes, particularly Configuration, Change, Incident, and Problem Management
Excellent analytical, problem-solving, and documentation skills
Strong communication, collaboration, and stakeholder management abilities
Ability to work effectively across technical and business teams
Preferred
Experience with automation tools supporting configuration management
Familiarity with cloud platforms such as Azure, AWS, and GCP
Knowledge of automation, discovery tooling, and scripting languages such as PowerShell or Python
Familiarity with audit, risk, and compliance frameworks
Knowledge of Commonwealth of Virginia (COV) IT policies and standards
Company
GSK Solutions Inc.
GSK Solutions Inc. is a leading IT services company specializing in consulting solutions and staff augmentation.
H1B Sponsorship
GSK Solutions Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (31)
2023 (27)
2022 (24)
2021 (22)
2020 (21)
Funding
Current Stage
Growth StageCompany data provided by crunchbase