UnitedHealthcare · 1 day ago
Business Operations Data Analyst - Remote
United States
Full-time
Remote
Entry, Mid Level
$28.27/hr - $50.48/hr
2+ years expUnitedHealthcare is dedicated to simplifying the health care experience and improving community health. The Business Operations Data Analyst will conduct analyses to identify trends, solve problems, and collaborate with leadership to enhance operational efficiency and member satisfaction.
FitnessHealth CareWellness
Responsibilities
Conducts analysis to reactively and proactively identify opportunities for member and provider satisfaction, regulatory adherence, and cost avoidance
Translates feedback from providers, regulators, and team members into the appropriate actionable criteria
Conducts research based off analytical findings to identify and remediate root cause(s)
Initiates and oversees claim projects and works with cross-functional team members and leaders through completion
Collaborates with technology stakeholders to communicate business and technical requirements
Gathers all information needed to define requirements and intended future state
Understands and communicates all project steps needed towards remediation
Informs operational leaders of identified gaps to enable coaching and gap closure
Serves as a liaison between the plan and various functional areas
Solves moderately complex problems and/or conducts moderately complex analyses
Works with minimal guidance; seeks guidance on only the most complex tasks
Tracks issues and resolutions to maintain documentation and to enable visibility
Defines and, at times, conducts testing or quality assurance plans for business changes
Collaborates with leadership to prioritize projects
Identifies and engages appropriate resources to complete projects
Qualification
Required
2+ years of hands-on operational experience, including experience with CSP Facets claims tools
2+ years of business analysis experience with demonstrated ability to gather undefined or unclear requirements utilizing solid probing skills
Demonstrated experience using front-end reporting tools such as Orbit
Demonstrated process improvement, workflow, benchmarking and / or evaluation of business processes
Demonstrated intermediate to advanced level of proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
Experience utilizing SQL for data extraction
Preferred
Health plan/Health care experience
Medicaid and/or Medicare experience
Experience with medical claims technology
Proven excellent communication skills and ability to communicate complex concepts to a cross-functional audience
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
UnitedHealthcare
UnitedHealthcare helps people live healthier lives by simplifying the health care experience.
10001+ employees
H1B Sponsorship
UnitedHealthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (26)
2023 (45)
2022 (61)
2021 (60)
2020 (68)
Funding
Current Stage
Late StageLeadership Team
R
Rebecca Madsen
Chief Consumer Officer
Recent News
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