Apply on Employer Site

Numotion · 2 days ago

Wheelchair Seating Technician

Albuquerque, NM

Full-time

Onsite

Entry Level

1+ years exp

Numotion is North America’s largest provider of mobility products and services, dedicated to improving the lives of people with disabilities. As a Seating Technician, you will be responsible for the assembly, delivery, and fitting of Complex Rehabilitation Technology equipment, ensuring that clients' mobility needs are met with high standards of customer service.

Customer ServiceMedical

Responsibilities

Assist ATPs: Support the ATP team with equipment assembly and delivery as needed

Equipment Assembly & Delivery: Assemble and fit CRT equipment, ensuring that client goals are met with minimal oversight

Troubleshooting: Assess product issues and collaborate with the ATP for solutions

Maintain Workspace: Keep the shop and warehouse clean, organized, and safe for all operations

Vehicle Maintenance: Ensure delivery vehicles are kept clean and in safe working order

Client Relationship Management: Assist in maintaining strong relationships with existing business accounts

Accurate Documentation: Ensure that all required documentation is completed accurately, in compliance with Numotion policies

Safety Compliance: Adhere to all standard safety procedures and regulations

In-Service Training: Attend required company training and development sessions

Customer Collaboration: Work closely with ATPs and customers to ensure equipment solutions align with client needs

Customer Service Focus: Provide outstanding customer service at all times, addressing concerns and ensuring satisfaction

Problem Solving: Quickly address any concerns raised by customers during deliveries or fittings, seeking guidance from the ATP as necessary

Adhere to Leadership Principles: Utilize Numotion Leadership Principles to maintain integrity, compliance, and company values

Confidentiality: Maintain confidentiality in all employee and customer matters and comply with all federal and organizational policies and regulations

Qualification

Mechanical experienceElectrical experienceCRT IndustryCustomer ServiceContinuous ImprovementCommunication SkillsOrganizational SkillsProblem SolvingAdaptability