EOS IT Solutions ยท 1 day ago
Sr. AV Technician
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $106K/yr
4+ years expEOS IT Solutions is a Global Technology and Logistics company providing Collaboration and Business IT Support services. As a Senior AV Technician, you will support, operate, and maintain advanced audio-visual systems and media equipment, playing a critical role in delivering seamless live streams and hybrid events.
CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo
Responsibilities
Provide on-site AV and streaming support for hybrid and in-person events including town halls, hackathons, team gatherings, and executive off-sites
Install, configure, and operate professional media equipment including monitors, speakers, cameras, lighting, and AV racks
Act as a technical escalation point for AV technologies including Zoom Rooms, NEAT Boards, Q-SYS, studio hardware, digital signage, and wayfinding systems
Perform routine system health checks, monitor AV infrastructure, and troubleshoot performance issues
Maintain and create technical documentation and Knowledge Base articles to empower IT and support teams
Participate in the design and execution of office AV installations, upgrades, and expansions
Coordinate with third-party AV vendors and manage vendor SLAs and support contracts
Offer user training and guidance to staff on AV systems and tools
Provide support during incident response and equipment outages, ensuring minimal event disruption
Maintain a proactive and service-oriented approach to identifying and implementing process improvements
Contribute to the setup and support of special events or temporary AV installations, including domestic travel as required
Be available for occasional after-hours or weekend support for high-visibility events
Qualification
Required
4-6+ years of hands-on experience supporting and operating AV systems in corporate enterprise and/or event environments
Expertise in Zoom platforms, Google Workspace, Neat, Q-SYS, Logi, and AV-over-IP technologies
Proven ability to support complex AV setups for hybrid live events
Strong troubleshooting skills and ability to work under pressure in a live event setting
Excellent communication and interpersonal skills, with the ability to support executive stakeholders
Familiarity with streaming tools such as ZoomISO, ZoomOSC, vMix, Bitfocus Companion, and Zoom Webinars
Comfortable transporting and setting up AV hardware; able to lift and maneuver equipment as needed
Experience creating and maintaining technical documentation and Knowledge Base content
Preferred
Certifications such as Q-SYS Level 1/2, AVIXA CTS, or equivalent vendor training
Experience with studio production tools (e.g., ATEM switchers, NDI, Dante audio)
Understanding of AV system design, layout, and integration best practices
Experience with asynchronous video tools and platforms such as Loom, Zoom Events, or similar
Proficiency with Canva, Keynote, and Google Slides for presentation and event support materials
Background supporting large-scale office fit-outs, build-outs, or tech upgrades
A proactive, agile mindset focused on innovation and service improvement
Company
EOS IT Solutions
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Strain
CEO & Founder
Recent News
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