SIXT · 1 day ago
Customer Service Agent
Pittsburgh, PA
Full-time
Onsite
Entry Level
$19.75/hr - $19.75/hr
1+ years expSIXT is a globally leading mobility service provider, and they are seeking a Customer Service Agent to enhance customer engagement and manage vehicle rentals. The role involves welcoming customers, ensuring vehicle readiness, and providing clear communication regarding rental processes.
AutomotiveCar SharingEnterprise SoftwareInternetNewsTravel
No H1B
Responsibilities
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
Qualification
Required
You have a high school diploma or GED
At least 1 year of customer service experience
You are at least 18 years old
Hold a valid driver's license with a clean driving record
Authorized to work in the United States without requiring sponsorship
You possess basic computer navigation skills
Familiar with Microsoft Office applications
You can work 40 hours per week, including day or evening shifts
Open to travel (5-10%), some of which may be by airplane
You are willing to wear a company uniform
Preferred
Speaking other languages is a plus
Benefits
Healthcare coverage (medical, dental, vision)
Life insurance
Critical illness
Hospital indemnity
Pet insurance
401k plan
PTO
Sick leave
Time and a half for working on public holidays
Bonus plan based on performance
Employee Assistance Program
Employee-only rental rates
Family rental options
Exclusive discounts for employees
Uniform with weekly dry cleaning
Company
SIXT
Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thomas (Tom) C Kennedy
President and CFO, USA
Ann Letterman
Senior People & Culture Business Partner
Recent News
2025-05-31
2024-04-24
Company data provided by crunchbase