Verra Mobility · 1 day ago
Director, Strategic Accounts
Mesa, AZ
Full-time
Onsite
Director/Executive
10+ years expVerra Mobility is seeking a Director of Strategic Accounts who will be responsible for owning, protecting, and expanding the company's highest-revenue and highest-risk customers. This role focuses on executive account leadership, ensuring long-term retention and profitable growth while managing complex relationships with C-Level clients.
AutomotiveFleet ManagementPublic SafetySmart CitiesTransportation
Responsibilities
Serve as the primary executive point of accountability for assigned strategic accounts
Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning
Build and maintain C-suite and SVP-level relationships across customer organizations
Act as a trusted advisor, aligning Verra Mobility's roadmap to customer long-term objectives
Own renewals, pricing strategy, and commercial negotiations for strategic accounts
Identify and execute expansion opportunities (new products, services, geographies, use cases)
Balance growth with margin discipline and contractual risk management
Develop and lead multi-year strategic account plans including: Revenue and margin growth targets, Retention and risk mitigation strategies, Product adoption and integration roadmap, Executive engagement cadence
Regularly review account health with executive leadership
Collaborate with Product, Engineering, Sales, and Operations to craft customized solution proposals
Orchestrate internal teams across: Sales, Product & Engineering, Operations, Finance & Legal, Customer Success
Ensure clear accountability, fast escalation, and disciplined execution on customer commitments
Represent strategic customer needs internally to influence: Product prioritization, Investment decisions, Operating model improvements
Translate customer pain points into actionable, revenue-generating solutions
Ensure solutions deliver measurable impact on customer adoption, retention, and satisfaction
Strengthen relationships and ensure long-term value realization
Develops deep understanding of customer needs, procurement cycles, and value drivers
Brings customer insights directly into product and pricing decisions
Proactively identify risks related to: Contract renewals, Service performance, Regulatory or operational changes
Lead executive-level issue resolution when stakes are high
Build strategic partnerships that accelerate growth
Retention and renewal rate of top-tier accounts
Net revenue growth and margin expansion within strategic customers
Customer satisfaction and executive relationship depth
Reduction in customer-related escalations and surprises
Accuracy of forecast and renewal planning
Qualification
Required
10+ years of experience in strategic account management, enterprise sales, or commercial leadership
Proven success managing large, complex, multi-year customer relationships
Strong ability to operate in complex matrix, cross-functional environments
Excellent communication, negotiation, and leadership skills
Passion for connecting customer needs to business results
Strong executive presence with the ability to engage and influence C-suite stakeholders
Experience navigating cross-functional organizations and complex deal structures
Preferred
Enterprise Sales experience in consulting, strategic planning, solutions architecture, or business development within mobility, transportation technology, government services, or a related field
Background in technology, SaaS, mobility, transportation, or regulated industries
Company
Verra Mobility
Verra Mobility provides smart mobility, traffic enforcement, and fleet solutions that improve road safety and transportation efficiency.
1001-5000 employees
H1B Sponsorship
Verra Mobility has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (11)
2022 (13)
2021 (7)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1B2021-03-19Post Ipo Debt· $1B
2017-01-19IPO
Leadership Team
Stacey Moser
Executive Vice President, Commercial Solutions
Cate Prescott
CPO & EVP
Recent News
2025-12-27
2025-12-09
2025-11-25
Company data provided by crunchbase