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Dallas County · 1 week ago

CLERK II COMMUNICATIONS (GENERIC)

Dallas, TX

Full-time

Onsite

Entry Level

2+ years exp

Dallas County is seeking a Clerk II Communications to perform a variety of moderately complex support tasks. The role involves inputting, processing, and distributing documents, maintaining data, and providing excellent customer service under moderate supervision.

GovernmentInformation ServicesNon Profit

Responsibilities

Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts

Inputs data to complete routine correspondence, forms, reports and documents

Researches, locates, pulls and prepares a variety of documents, records and other assigned data

Effectively answers routine inquiries and resolves basic customer service issues

Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies

Performs other duties as assigned

Qualification

Data entryCustomer serviceMS ExcelMS WordTypingFilingProof ReadingSpellingSortingGrammar

Required

Graduation from an accredited high school/GED program

Two (2) years job related experience or 30 hours of college or a combination of the two

Experience in a customer service environment a plus

Ability to type 30 wpm or 60 kspm

Knowledge of computer applications and standard word processing software

Ability to understand and follow written and verbal instructions

Ability to organize and process work

Ability to establish and maintain effective working relationships with other County employees and the general public

Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment

May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted