ShiftCode Analytics, Inc. ยท 4 months ago
Senior IT Business Analyst
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
4+ years expShiftCode Analytics, Inc. is seeking a Senior IT Business Analyst to work with project teams in identifying and documenting requirements for IT projects. The role involves facilitating process documentation, managing relationships with internal customers, and ensuring the delivery of IT services aligned with business needs.
AnalyticsConsultingInformation Technology
Responsibilities
Assumes full accountability for developing requirements for project tasks
Works closely with project teams and internal customers and IT teams to ensure accurate translation of business/application specifications into workable requirements and has primary responsibility for documenting all requirements including stakeholder, solution, functional, non-functional and transitional
Identifies stakeholder, solution, functional, technical, and transitional requirements and process updates required to support large and complex IT projects, and understands how these translate into customer needs and benefits and resource requirements
Uses analytical tools and methods to analyze and streamline complex IT processes
Provides requirements and process consultation to business area management and staff for all aspects of IT services
Coordinates implementation of the system hardware and software when needed to support project deliverables. Works with the Project Manager or Manager
Works with the QA team to write scripts and develop test plan when needed
Can identify and document emerging business requirements. Can intelligently question business partners to identify unique value drivers
Properly prioritizes business and enterprise demands and accurately translates business requirements and functionality
Accurately measures the contribution of IT projects to business value
Can manage ambiguity and create accurate estimates related to BA deliverables
Can identify commonalities and suggest a consistent approach across projects in the absence of standards
Can engage with the business in their normal day to day environment and can effectively convey their needs to IT teams in order to deliver value and benefit
Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of common system or process problems. Updates or creates documentation based on work performed
May assist with writing user documentation and user training materials, and assume responsibility for completing project communication tasks related to OCM
Provides services support and procedure guidelines to client and systems areas through documentation
Proposes changes to system documentation and processes to better streamline work. Assumes responsibility for developing new or updating existing processes and workflows in support of project requirements and services
Proficiently applies IT methods, professional knowledge and PSE standards and practices to complex tasks and situations
Effective in building and sustaining relationships with business partners, professional peers, and other IT team members
Has deep knowledge of IT services and understands how team must work together to deliver services internal customers and project teams require
May function as Project Coordinator/Project Manager on small to mid-sized infrastructure projects
Estimates services required for large projects involving multiple departments, platforms, technologies, executive sponsors, or particularly high risk business problems
Works with project manager to develop realistic work estimates, financial budgets and project schedules. Reviews project deliverables for accuracy and provide assistance and mentoring to others
Coaches less experienced IT professionals
Operates under general direction
Performs other duties as assigned
Qualification
Required
Two (2) year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least four (4) years of experience in related field
Expertise in process design, reengineering, and requirements management and documentation methodologies
Experience in requirements management, diagramming, use case development (UML)
Solid understanding of IT services and delivery processes
Demonstrated team leadership and facilitation techniques
Some experience in business case development
Has a strong understanding of information systems, business processes, the key drivers and measures of success for the relevant business
Must be a self-starter
Demonstrated creative thinking and analytical skills
Strong attention to detail
Excellent written and oral communication skills
Ability to work independently and in a team environment
Proficiency in Microsoft Office applications, including Word, Project, Excel, Outlook and Visio
Preferred
Undergraduate degree
Customer centric focus with demonstrated ability to apply insights to meet customer technology needs and improve IT maturity
Proven experience working independently and/or in a team environments to deliver on initiatives
Demonstrated ability to drive for results to deliver against commitments
Growth mindset to rapidly learn new skills and be able to collaborate to deliver creative IT solutions
Solid verbal and written communications skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding
Experience with Geospatial Information Systems (GIS) ESRI or SmallWorld
Company
ShiftCode Analytics, Inc.
ShiftCode Analytics Inc is a Tampa, FL based firm formed with one sole purpose of delivering best and quick services to its clients nationwide.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase