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Scalence L.L.C. · 1 day ago

Planner

Scalence L.L.C. is a company seeking a Logistics Coordinator for a 12-month contract. The role involves managing service orders, ensuring high levels of customer service, and coordinating with warehouses and logistics teams to meet delivery requirements.

Information Technology & Services

Responsibilities

Strong customer focus. Provide our customers with the highest levels of customer service in a demanding and challenging environment on a consistent daily basis
Manage service and service sales orders to ship day of order being booked when stock is available in local warehouses
Prioritize logistics needs when necessary; communicate with warehouse operations and logistics team to in order to meet delivery requirement
Follow existing processes and procedures to ensure daily execution of operating standards and service level agreements
Ability to effectively communicate with professionalism and positive attitude with various individuals/groups

Qualification

Customer serviceLogistics managementProblem solvingERP softwareMulti-taskingInterpersonal skillsCritical thinking

Required

Strong customer focus. Provide our customers with the highest levels of customer service in a demanding and challenging environment on a consistent daily basis
Manage service and service sales orders to ship day of order being booked when stock is available in local warehouses
Prioritize logistics needs when necessary; communicate with warehouse operations and logistics team to in order to meet delivery requirement
Follow existing processes and procedures to ensure daily execution of operating standards and service level agreements
Ability to effectively communicate with professionalism and positive attitude with various individuals/groups
Priority setting – functions effectively in a fast paced and dynamic environment, ability to focus on what is important, copes with change, can shift gears when necessary
Decision making / Problem solving – can make decisions in a timely manner based on analysis and good judgment that suits customer's demand. Utilizes logic to solve issues and look beyond the scope to provide the upmost customer satisfaction. Understand how to get things done within our network
Drive for positive results – pushes for results that exceed expectations
Must possess thorough understanding of customer service, supply chain, logistics and transportation method service requirements in order to ensure optimal day-to-day management of orders
Ability to work in a dynamic, fast past and global environment
Detailed and multi-task oriented, strong interpersonal skills, critical thinking and problem-solving skills
Experience with logistics, ERP and warehouse related software

Company

Scalence L.L.C.

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In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.

Funding

Current Stage
Late Stage
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