EmpowerMe Wellness · 1 day ago
Area Director of Operations
Klamath Falls, OR
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expEmpowerMe Wellness is on a mission to improve the lives of seniors and the communities they call home. The Area Director of Operations will execute strategies for delivering high-quality rehabilitation services, develop new business opportunities, and provide leadership for policy development and clinical programs in senior living communities.
FitnessHealth CareMedicalPrimary and Urgent CareWellness
Responsibilities
Execute strategies for delivering high-quality rehabilitation services that are person-directed and that produce outcomes in line with company goals and objectives
Assists with the development of new business opportunities, including identifying and developing strategic partnerships with other entities
Provides leadership for division-wide policy development, evidenced-based practices, and clinical programs that meet the needs of outpatients and long-term care patients, with focus on residents in senior living communities
Directs and oversees area therapy teams to establish/maintain routine quality improvement efforts and monitoring, including clinical record review, patient satisfaction, and rehab agency survey readiness
Coordinates strategic planning and implementation of organizational practices within the rehabilitation division
Collaborates with Senior VP of Operations to develop annual area-wide budgets for individual communities, including visit targets for individual therapists/therapy teams
Responsible for ensuring therapy staff meets identified productivity expectations and provides strategic guidance on how to accomplish productivity goals
Sets area quality improvement goals and community development plans in collaboration with Senior VP of Operations
Assists in recruiting, interviewing, onboarding, and orientation of new team members
Responsible for supervision, training, coaching, and evaluation of rehab staff
Provides training to team members and community staff as requested
Demonstrates competence in regulatory compliance, ensuring each Rehab Agency and therapy location stays in compliance with all regulatory agencies
Provides leadership in such a manner that represents key servant leadership principles, including effective listening, empathy, awareness, and persuasiveness
Attends corporate sponsored meetings and training sessions as required
Actively participates in networking and community-based group(s) that are relevant to company
Provides guidance to key leadership of communities and clients serviced by EmpowerMe Rehabilitation regarding the role of rehab as a partner
Collaborates with Human Resources regarding employee relations and conducts employee discipline sessions as needed
Remains coachable and demonstrates the ability to effectively help others succeed
Delivers truthful and unfiltered information to subordinates, supervisors, and company owners
Ensures that company standards and policies are well-maintained
Complies with HIPAA & PHI guidelines and protects confidentiality at all times
Aligns his/herself with the company vision for service quality and value creation
Ability to travel with overnight stays as needed
Qualification
Required
Five (5) years of experience in rehabilitation in senior care communities, with proven leadership and organizational skills
Ability to travel statewide
Experience in rehabilitation in senior care communities, with proven leadership and organizational skills
In-depth knowledge of Medicare payment systems and EHR/EMR systems
Exceptional communication and interpersonal skills are required along with the heart and passion to work with older adults while providing the best care possible
Proven experience in staffing, leading, developing, and retaining strong organizational teams
Superior analytical, project management, and organizational skills
Must have the ability to remain calm in stressful situations, be flexible, work well with many interruptions, and have exceptional multi-tasking skills
Passion to achieve results through self-motivation, initiative, and proactive orientation with a sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems
Sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems
Driven to achieve and exceed goals and have the ability to motivate others to do the same
Conduct oneself in a professional manner at all times with the ability to effectively perform conflict intervention and resolution
Respect for the principles of patient rights and confidentiality, knowledgeable in HIPAA & PHI guidelines
Must possess a solid understanding of Physical, Occupational, and Speech Therapy for seniors, as well as a general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care
Must exhibit and promote a high level of professionalism, customer service, curiosity, and friendliness in all interactions with employees, residents, and visitors throughout the organization
Benefits
401 K
Full Benefits
PTO
HSA and FSA
Life and Disability Insurance
EAP
Career Advancement Opportunities and Cross Training Opportunities
Recognition Programs
FUN and much more
Company
EmpowerMe Wellness
EmpowerMe provides senior living communities with outstanding, integrated on-site therapy, diagnostics, and primary care services.
1001-5000 employees
H1B Sponsorship
EmpowerMe Wellness has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$0.2M2022-07-01Convertible Note· $0.2M
Leadership Team
J
Josh Stevens
Founder, Chief Executive Officer and Chairman
Recent News
2024-05-19
Company data provided by crunchbase