Apply on Employer Site

Ziplines Education · 1 day ago

Product Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $130K/yr

3+ years exp

Ziplines Education is a category-leading education company that partners with universities to deliver industry-focused certificate courses. The Product Operations Manager will drive coordinated, high-quality launch execution across various teams and ensure that every go-to-market motion is clear, coordinated, and on time.

Corporate TrainingE-LearningHigher Education

Responsibilities

Own and run the end-to-end launch process for new courses, product releases, partner programs, and major GTM initiatives

Manage cross-functional launch cadences, including weekly standups, readiness reviews, and go/no-go checkpoints

Build lightweight systems in Notion or Airtable that improve visibility into timelines, milestones, owners, and dependencies

Ensure teams are aligned on goals, messaging, KPIs, and GTM requirements ahead of every launch

Translate complex updates from Product, Marketing, or LXD into simple, actionable plans and clear next steps

Identify risks early, manage dependencies, and drive resolution — stepping in tactically when needed and escalating when appropriate

Improve the efficiency and consistency of our GTM and launch processes over time, reducing friction and increasing speed

Lead select strategic operational initiatives that strengthen how Product works with cross-functional teams

Create clarity and calm in situations where information is ambiguous, priorities shift, or multiple stakeholders need alignment

Serve as a trusted operator and thought partner to Product leadership, helping us scale our launch engine as the portfolio grows

Qualification

Program managementGTM executionCross-functional collaborationBusiness acumenDetail-orientedInfluencing skillsClear communicationOrganizational skillsProblem-solvingAdaptability

Required

3–7 years in program management, product operations, strategic PMO, or similar cross-functional roles; preferably in the education or EdTech space

A builder, not just an operator — you thrive in environments where systems don't exist yet and you're excited to create clarity, structure, and workflows from scratch

Experienced driving GTM execution and cross-functional launches, ideally in a startup or high-growth environment where ambiguity is the norm

A clear, concise communicator who can distill complexity into simple, actionable direction that busy teams can execute on

Highly organized, detail-oriented, and capable of managing multiple simultaneous launch cycles without losing the thread

Strong business acumen — you understand the 'why' behind product decisions and can anticipate risks, tradeoffs, and cross-functional impacts

Calm and solutions-oriented when priorities shift or information is incomplete; you bring order to chaos without over-engineering

Skilled at influencing without authority — you create alignment and momentum across Product, LXD, Marketing, Partnerships, and Operations

Pragmatic and simplicity-focused: you build lightweight, scalable systems rather than heavy processes

Benefits

Equity : Ownership is a core value, and each full-time employee can invest in Ziplines Education via a stock option (equity) grant, which will vest across four years.

Time off : We offer a flexible paid time off policy, in addition to 10 paid holidays.

Flexible, remote work environment : We are a fully distributed team with folks all over the U.S. We meet as a full team at least one time per week and have in-person gatherings or team offsites one or more times per year.

Family health and wellness : Choose from a range of medical, dental, and vision insurance plans (premiums start at $0/month) for yourself or your family.

401K : We know your future self will thank you when you start contributing to your company-sponsored 401k.