BIA Customer Service Agent (personal lines) - HYBRID jobs in United States
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Arbella Insurance Group · 1 day ago

BIA Customer Service Agent (personal lines) - HYBRID

positionEnfield, NY
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

Arbella Insurance Group is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. They are currently searching for Customer Service Agents to provide counsel and advice on insurance needs, maintain policyholder reviews, and resolve customer inquiries.

Insurance
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Act as the agency representative to our clients, fellow professionals, the public and the general business community
Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies
Identify risk exposures, qualifying potential prospects
Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders
Act as the first line of contact in the reporting and assignment of claim information for designated policyholders
Resolve general customer inquiries

Qualification

CT PropertyCasualty licensePersonal lines insuranceCustomer ServiceSales skillsInterpersonal skillsCommunication skillsTeam playerSelf-starter

Required

Experience with Personal lines of Insurance
CT Property and Casualty license
Customer Service skills
Sales skills
Excellent interpersonal communication skills
Excellent oral communication skills
Excellent written communication skills
Ability to work independently
Ability to be a team player

Preferred

Experience within the Personal Lines insurance industry

Benefits

Medical
Dental
401k
Retirement plans
Competitive salary plus commission and incentive opportunity

Company

Arbella Insurance Group

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Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island.
dateFounded in 2005
location
Quincy, Massachusetts, USA
people-size501-1000 employees
web-link
http://arbella.com

H1B Sponsorship

Arbella Insurance Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (1)
2022 (4)
2021 (2)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$0.04M
2013-11-01Series Unknown· $0.04M

Leadership Team

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Chris Hall
Executive Vice President, Chief Financial Officer and Treasurer
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Janet Corcoran
Executive VP and COO
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Recent News

PR Newswire
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2026-01-07
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Arbella names Paul Brady as next CEO, succeeding John Donohue
2025-03-10
Lowell Sun
Lowell’s Terance Mann hosts Complete Player Basketball Camp, inspires kids
2023-12-23
Company data provided by crunchbase