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OTO Development · 2 days ago

Sales Manager

Ocean City, MD

Full-time

Onsite

Mid Level

$58.21/hr - $91.21/hr

OTO Development is an industry-leading hotel development and management company, seeking a Sales Manager to generate revenue and maintain client relationships. The role involves developing sales strategies, managing accounts, and collaborating with teams to maximize profitability across various market segments.

HospitalityHotel

Responsibilities

Develop and implement effective sales strategies to achieve or exceed revenue targets

Identify and pursue new business opportunities through networking, cold calling, sales visits, and market research

Maintain a strong understanding of market trends, competitor activity, and customer behavior to adjust strategies accordingly

Build and maintain strong relationships with key clients, travel agents, corporate accounts, event planners, and third-party vendors

Conduct client presentations, site inspections, and hotel tours

Handle client inquiries and negotiate contracts and rates in alignment with the hotel's pricing structure

Manage a portfolio of accounts, ensuring repeat business through excellent service and relationship management

Track and analyze account performance, preparing regular reports and forecasts

Maintain updated client records using CRM systems or property management systems (PMS)

Collaborate with the events and operations teams to coordinate group bookings, meetings, conferences, and special events

Ensure all contractual obligations are met and client expectations are exceeded

Contribute to the development of the sales budget and revenue forecasts

Prepare regular sales reports and provide insights to senior management

Monitor KPIs such as RevPAR, ADR, and occupancy in relation to sales initiatives

Work closely with the Marketing team to align sales and promotional campaigns

Support and mentor junior sales staff or coordinators as needed

Participate in weekly sales meetings and strategic planning sessions

Qualification

Sales Strategy DevelopmentClient Relationship ManagementNegotiation SkillsBusiness AcumenCRM Systems ProficiencySales ReportingLeadership SkillsCommunication Skills