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Main Street Health · 1 day ago

Health Navigator

Crossville, TN

Full-time

Onsite

New Grad, Entry Level

Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. The Health Navigator’s role is to assist patients and providers by developing trusted relationships and handling various patient-facing, administrative, and logistical tasks to enable doctors to focus on delivering high-quality medical care.

Health CareHealth DiagnosticsMedical Device

Responsibilities

Develop strong relationships with patients to assist them with their care

Meet with patients during the check-in process, entering data into the Main Street software platform for reporting and tracking purposes

Call patients to schedule an office visit or remind them to pick up their medication

Order and schedule various procedures, tests and screenings

Identify and track progress on important gaps in patient care

Maintain a record of patient interactions and communicate with providers using electronic health records

Educate patients on their healthcare options, insurance benefits, and common medical conditions

Help patients access various community resources

Help coordinate follow-up care after patients have been discharged from the hospital

Demonstrate compassion for patients, adaptability, attention to detail, patience and an eagerness to collaborate with team members

Qualification

Patient relationship managementData entryElectronic health recordsCommunity resource accessProblem-solvingService mentalityLearning agilitySoftware proficiencyAdaptabilityAttention to detailCollaborationCommunication skillsFlexibility