Rincon Family Services ยท 1 day ago
Administrative Assistant (Child Welfare)
Rincon Family Services is one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention. The Administrative Assistant provides high-level administrative support to the Child Welfare Program, managing intake processes, handling information requests, and performing various clerical tasks to ensure the program's operational success.
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Responsibilities
Provide general administrative support for Child Welfare staff, including scheduling appointments, organizing meetings, and handling routine tasks and assignments
Work closely with the Director of Child Welfare to ensure compliance with regulatory requirements and maintain the standards for all Child Welfare programs
Draft, proofread, and generate documents, letters, Participants and staff materials as required, ensuring, confidentiality, accuracy and clarity
Collect, organize, and maintain accurate Participant files ensuring all materials are up to date and accessible
Monitor and maintain inventory levels for Participant personal items, programming supplies, furniture, and equipment, placing orders as needed
Coordinate the creation and distribution of the participant handbook, program policy and procedures manual, and other administrative documents for all Child Welfare Programs, ensuring they are current and comprehensive
Maintain organized records of all resources, handouts, and materials provided to Participants during their program participation
Manage the intake process for new Participants, ensuring all steps are followed and documentation is accurate and timely
Assist Participants with the preparation and submission of their applications for various services providing guidance and support throughout the process
Monitor Participant schedules, and appointments
Serve as a point of contact for Participants, the Director of Child Welfare, Program Supervisors, addressing questions or concerns in a timely and professional manner
Oversee logistics for the Child Welfare Program, events and meetings, including coordinating venues, arranging catering, preparing materials, and ensuring all operational aspects run smoothly
Take detailed and accurate notes at staff and advisory meetings, distributing meeting minutes in a timely manner to ensure all action items are documented and followed up on
Assist the Child Welfare Director with the preparation and coordination of monthly leadership and staff meetings, quality improvement meetings, including scheduling, documentation, and follow-up on action items
Provide ongoing support for the smooth operation of NHSC programs by performing other duties as assigned by the Director of Education or CRSS Supervisor
Qualification
Required
Demonstrated experience with high-level administrative support
Excellent communication skills, with fluency in written and spoken English
Strong attention to detail with the ability to prioritize and meet deadlines
Proven success, achieving goals and working effectively with all levels of staff in a multicultural environment
Proficient in Microsoft Office applications (Word, Excel, Outlook)
High School Diploma
2 years of administrative experience
Must pass background checks
Must be creative and flexible in approach to serving high-need youth
Preferred
Experience with non-profit administration a plus
Spanish-speaking skills preferred
Benefits
Health insurance
Dental & Vision insurance
Life insurance
Short- and Long-Term Disability Insurance
403(b) Retirement Plan
Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
Employee Assistance Program
Professional Development Opportunities
Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
Certain employees may qualify for City of Chicago commuter transit benefits