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Your Health · 1 day ago

Business Office Manager

West Columbia, SC

Full-time

Onsite

Mid Level

Your Health is a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients. The Business Office Manager is responsible for overseeing and optimizing financial operations, including revenue cycle management, accounts receivable, and ensuring compliance with relevant regulations.

Health CareHospitalProfessional Services

Responsibilities

Monitor and validate patient insurance for assigned regions utilizing the specific software and reports

Answer patient and employee questions related to, but not limited to, copayments, insurance, billing, collections, coverage, etc

Assist with cash and insurance collections

Provide assistance to statewide Accounts Receivable team

Responsible for ongoing insurance validation

Provide critical financial information for new patients and clients

Update patient financial information including current primary and secondary insurances

Monitor and report on key revenue cycle metrics, identifying trends and areas for improvement

Perform audits on Care Management patients

Assist patients with billing inquiries, payment plans, and financial assistance options

Provide support to staff in navigating billing software and resolving patient financial concerns

Foster a culture of exceptional customer service and patient-centered care within the office

Serve as a liaison between the office staff and regional leadership, ensuring clear communication and coordination

Assist with any service suspensions or discharges

Work with your team to resolve patient insurance issues and determine the appropriate action for upcoming appointments

Participate in coaching calls

Perform other duties as requested or required, at the sole discretion of the Company

Qualification

Revenue cycle managementAccounts receivable managementFinancial operations oversightAnalytical skillsBasic computer knowledgeLeadership skillsInterpersonal skillsCommunication skillsOrganizational skillsProblem-solving skillsTeam player

Required

High school diploma or equivalent and associate degree required

Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively

Ability to manage and demonstrate effective leadership skills

Should demonstrate strong interpersonal and communication skills under all conditions and circumstances

Ability to foster a cooperative work environment and work collaboratively with other department heads, leadership, and key stakeholders

Strong analytical and problem-solving skills

Team player with ability to manage multiple responsibilities and demonstrate sound judgment

Ability to read and communicate effectively

Strong written and verbal communication skills

Basic computer knowledge

Must be able to work flexible hours and travel between offices, facilities, etc

Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition