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Texas Attorney General · 1 day ago

OAG - Child Support | Technology Contracts Dir (Director II) | 26-0171Director

CS Technology Contracts5500 E. Oltorf St

Full-time

Onsite

Director/Executive

$7,436.96/mo - $7,436.96/mo

11+ years exp

The Texas Attorney General's Office is seeking a Director II for the Technology Contracts Section within the Contract Operations Division. This role involves directing and managing operations related to technology contracts that enhance child support services, developing performance standards, and ensuring compliance with contract management objectives.

GovernmentLaw EnforcementNon Profit

Responsibilities

Directs and manages the operations of the Technology Contracts Section of the Contract Operations Division

Work involves developing, managing and monitoring contracts that will help provide more efficient child support services and effective partnerships with vendors and internal partners; preparing staff assignments and work schedules to accomplish program goals and objectives; performing timely performance assessment of staff and establishing measurable goals and expectations for employees

Work also includes identifying and monitoring training needs of staff and ensuring appropriate training is received; and establishing procedures to monitor quality of completed work and processes for performance improvement

Directs, plans, and organizes all activities of the Technology Contracts Section; provides direction, guidance and assistance to staff in program area

Develops contract management objectives consistent with management direction; develops contract performance standards, evaluates operations, and monitors and reports contract performance and compliance

Works closely with Division leadership to identify, define and assist with Section implementation of Division initiatives

Represents the Technology Contracts section on inter- and intra-organizational workgroups, task forces, and special projects

Plans, develops, recommends, implements, coordinates, evaluates and monitors policies, procedures, processes, problem resolution, and corrective action plans to ensure technology services are provided that support efficient child support services

Develops staff job descriptions and performance standards, recommends staff selections, transfers, reclassifications, and pay actions; develops staff goals and objectives, trains staff, and completes staff performance evaluations

Analyzes and compiles management information reports and project status reports for the Child Support Division management team; directs the preparation of budgets and provides final approval

Performs related work as assigned

Maintains relevant knowledge necessary to perform essential job functions

Attends work regularly in compliance with agreed-upon work schedule

Ensures security and confidentiality of sensitive and/or protected information

Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualification

Contract managementPublic administrationInformation systemsManagement experienceCustomer serviceOrganizational behaviorJudgmentChild Support experienceState Government knowledgeCertified Texas Contract ManagerEffective communicationDecision makingTeam collaboration

Required

Graduation from high school or equivalent

Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: business, contract management, human services, information systems, or public administration experience

11 years of full-time experience working in the following (or closely related) fields: business, contract management, human services, information systems, or public administration experience (Two of the total years' experience must be in management, with the ability to direct and organize program activities.)

Knowledge of office practices and administrative procedures

Knowledge of organizational behavior, including assuming and sharing responsibility

Extensive knowledge of the principles and practices of public administration

Skill in handling multiple tasks, prioritizing, and meeting deadlines

Skill in effective oral and written communication

Skill in exercising sound judgment and effective decision making

Ability to receive and respond positively to constructive feedback

Ability to work cooperatively with others in a professional office environment

Ability to provide excellent customer service

Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)

Ability to arrange for personal transportation for business-related travel

Ability to work more than 40 hours as needed and in compliance with the FLSA

Ability to lift and relocate 30 lbs

Ability to travel (including overnight travel) up to 5%