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Veolia | North America · 1 day ago

Technical Writer

Milwaukee, WI

Full-time

Hybrid

Mid Level

3+ years exp

Veolia North America is a leading environmental company that provides a full spectrum of water, waste, and energy management services. The Technical Writer position involves creating clear and concise documentation for technical products, collaborating with subject matter experts, and ensuring that documentation is user-friendly and accessible.

Energy ManagementEnvironmental ConsultingSustainabilityWaste Management

H1B Sponsor Likely

Responsibilities

Document Creation: Creating user manuals, installation guides, technical specifications, and other documentation to support the use and understanding of technical products and processes

Content Development: Researching, gathering, and organizing information from subject matter experts to create accurate and comprehensive technical documentation

Document Review and Editing: Reviewing and editing technical documents for clarity, accuracy, and consistency. This includes checking for grammar, spelling, and formatting errors

Document Maintenance: Updating and revising existing documentation to reflect changes in products, processes, or industry standards. This involves working closely with subject matter experts to ensure the accuracy and relevance of the information

Collaboration: Collaborating with cross-functional teams, such as developers, engineers, and product managers, to gather information and ensure that documentation meets the needs of the target audience

Document Accessibility: Ensuring that technical documentation is easily accessible to users by organizing and maintaining a centralized repository or knowledge base

Documentation Standards: Following established documentation standards and style guides to maintain consistency and ensure a unified voice across all technical documentation. Suggest ideas for improving standard templates, processes and best practices by fostering a continual service improvement mindset. Introduce and/or leverage internal secure GPT services where possible

Qualification

ConfluenceIT Infrastructure KnowledgeTechnical WritingGoogle Documentation ToolsVisual Aids CreationEditing SkillsResearch SkillsUser-focused MindsetCollaboration SkillsAttention to DetailTime Management

Required

Bachelor's degree in Technical Writing, English, Computer Science, or a related field

3+ years of experience as a technical writer, preferably in IT infrastructure or related fields

Proven experience using Confluence for documentation management and content creation

Strong understanding of IT infrastructure concepts, including networking, servers, cloud computing, and cybersecurity

Excellent writing, editing, and proofreading skills with a keen eye for detail

Ability to quickly grasp complex technical concepts and explain them clearly to various audiences

Proficiency in using documentation tools and software, Google preferred

Experience creating visual aids and diagrams using tools like LucidChart

Strong writing skills: Must have excellent written communication skills to effectively convey complex information in a clear and concise manner

Technical knowledge: A solid understanding of technical concepts and the ability to quickly grasp and explain technical information is essential for this role

Research skills: Must be skilled in conducting research and gathering information from subject matter experts to ensure accuracy in their documentation

Attention to detail: Attention to detail is crucial to ensure accuracy, consistency, and adherence to style guidelines in their writing

Collaboration skills: Ability to collaborate effectively when working closely with cross-functional teams, such as engineers, designers, and product managers

Editing and proofreading skills: Strong editing and proofreading skills to ensure clarity and correctness in their documentation

User-focused mindset: A user-focused mindset and the ability to understand the needs and perspectives of the target audience

Time management skills: Must be able to manage time effectively to meet project deadlines and deliver documentation within specified timelines

Benefits

Paid time off policies

Health, dental, vision, life insurance

Savings accounts

Tuition reimbursement

Paid volunteering

Employer sponsored 401(k) plan

Company

Veolia | North America

For more than 170 years, Veolia has been by the side of cities, industries and communities to help them manage, regenerate and protect their critical resources in the face of environmental challenges.

Founded in 1984

Boston, Massachusetts, USA

5001-10000 employees

http://www.veolianorthamerica.com/

H1B Sponsorship

Veolia | North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (15)

2024 (17)

2023 (8)

2022 (10)

2021 (9)

2020 (20)