Texas Health Resources · 1 day ago
Director Specialty Care Operations-Women's Health
Dallas, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expTexas Health Resources is a leading healthcare provider dedicated to improving community health. The Director of Specialty Care Operations for Women's Health will oversee operational management of specialty care clinics, focusing on strategic initiatives, financial performance, and staff development.
Health CareMedical
Responsibilities
Develop implementation plans against strategic priorities and goals
Drive day-to-day pilot implementation, and monitoring of strategic initiatives
Coordinate with Integration and Deployment directors and Patient Experience for implementation
Review And Develop Action Plans To Manage Financial Metric Performance, Including Coordinating With Finance As Needed
Monitor OT & Contract Labor, ACO performance, clinic cash mgmt., expense validation
Review compensation statements with providers on a monthly basis
Review and validate financial statements monthly and quarterly, and develop provider presentation
Review and validate KPI reports and determine ops implications/actions to resolve outliers
Develop and monitor capital and operating budgets for assigned clinics, including coordinating with the Vice President of Specialty Care Operations on budget needs
Own Physician And Advanced Practice Practitioner Relationship (e.g. Engage During Recruitment, Onboarding, Offboarding, Adjust Compensation As Needed)
Manage And Develop Practice Managers, Develop And Support Clinic Culture
Liaise with the physician development department on provider recruiting
For physician recruiting, review resumes for appropriateness, discuss/present to other providers in office, and manage onsite clinic interviews
For Advanced Practice Practitioner recruiting, work with providers to review resumes, interview, and hire candidates
Strategize staffing, including staff calculator/TA Offers/Requisitions
Follow-up post 90 days for physicians or Advanced Practice Practitioners, resolve any issues with completion of 90 day orientation checklist
Oversee Practice Manager employee relations; conduct performance management check ins/corrective action for Practice Managers, physicians and Advanced Practice Practitioners; assign engagement with providers to HR when issues arise; provide EANs (forms to hire/term/change salary) to HR; conduct behavioral interviewing training
Manage annual reviews, renewals, and amendments, communication of terminations, coordination with legal
Manage employment contract adherence related issues and PCA discussions for Open Encounters/MWS violations with providers; manage PEC Checklists & Process Management
Provide leadership presence, support, and oversight for assigned clinics, including management of key operational initiatives (e.g., process or workflow improvements, staffing oversight)
Partner and collaborate with Management Service Organizations/shared services, work with hospital presidents and CMO as needed
Coordinate with relevant departments to resolve escalated issues with IT tickets, compliance, risk management, credentialing, vendor/supply purchases, equipment, office supply, training, etc.; ensure Practice Manager is complying with all compliance and privacy policies
Implement and validate revenue cycle policies
Provide oversight on revenue cycle ops and COPI; use analytics and dashboards to identify opportunities for improvement
Work with Optum team to resolve escalated issues and implement policies
Review HRO leader training with Practice Manager and set accountability with Practice Manager regarding RL event reporting; set up answering service; identify OON coverages and create plan for managing; identify and enter request for new corporate/client billing accounts as needed; create MR abstracting plan before and after go live; create referral processing plan (until PN takes over)
Enter and manage events in RL tool; review environmental care checklist quarterly; monitor meaningful use (EMR requirement); ensure OSHA manual, employee files, and safety data sheets are set up
Propose new vendors as needed
Monitor patient compliant process and reporting
Work with BD to finalize new provider and clinic contracts
Oversee real estate lease terms, construction projects, and remodels
Review KPI reports and oversee implementation of action plans to help meet KPIs (including for outliers on reports, for outliers on quality metrics, network utilization, panel retention, CG CAHPS; other financial, consumer, or care team experience KPIs)
Create action plans to meet KPIs
Qualification
Required
H.S. Diploma or equivalent and 4 years additional experience in lieu of Bachelor's Degree is required
Bachelor's Degree Business or healthcare related field required
5 years previous physician practice management to include prior supervisor experience and experience in specialty care (with Bachelor's Degree) required
9 years previous physician practice management to include prior supervisor experience and experience in specialty care (without Bachelor's Degree) required
Leadership and relationships
Outstanding interpersonal and communications skills
Skill in establishing and maintaining effective working relationships with staff and providers, promoting achievement of team goals, motivating and supporting team members
Ability to coordinate with cross-functional stakeholders
Ability to handle sensitive and confidential employee information in a professional manner
Ability to champion a consumer-centric environment
Ability to plan and coordinate multiple strategic and administrative projects
Ability to make wise decisions that balance relevant issues and/or conflicts
Takes initiative and is self-motivated to succeed
Takes responsibility for actions; delivers high quality work in a timely manner
Excellent organizational skills
Demonstrated knowledge of clinic day-to-day operations; expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology
Ability to analyze problems in a logical manner and recommend solutions, considering both the long- and short-term impact of the proposed solutions
Proficient in Microsoft tool kit (Excel, PowerPoint, Word, etc.) and project management (scheduling, scope, issue and risk management, etc.)
Local 50% Travel to assigned clinics within the Dallas-Fort Worth area
Benefits
Top-notch benefits
Company
Texas Health Resources
Texas Health Resources is a provider of health and wellness resources.
10001+ employees
H1B Sponsorship
Texas Health Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (7)
2022 (14)
2021 (7)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.26MKey Investors
Texas Women’s FoundationUnitedHealthcare
2024-10-21Grant
2022-08-10Grant· $0.26M
Leadership Team
Claudia A. Eisenmann, MBA, FACHE
President & CEO - Texas Health Harris Methodist Hospital
Doug Hawthorne
Founding CEO Emeritus
Recent News
2025-10-31
Business Wire
2025-10-23
Company data provided by crunchbase