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Con Edison · 2 days ago

Instructor, The Learning Center Central Operations Training

New York, NY

Full-time

Onsite

Entry, Mid Level

$80K/yr - $130K/yr

2+ years exp

Con Edison is seeking an Instructor to shape a skilled workforce through impactful training programs. The role involves designing and delivering training, developing digital learning tools, and collaborating with business partners to ensure training meets industry standards.

Utilities

Growth Opportunities

Responsibilities

Ensure all assigned courses have current learning objectives, course outlines, instructor guides, student manuals, training aids, tests, media, and centralized document control

Supervise and conduct training for employees, contractors, and customers in the skills required to perform their jobs

Coordinate with field personnel to align training with operations, including active participation in Training Effectiveness Committees (TECs), field visits, and special projects

Update and maintain eTrain and Learning Management System (LMS) records

Evaluate student performance for training, testing, position placement, title changes, and advancement

Maintain inventory of materials required to conduct training

Participate in the development of Digital Learning Tools, for example eBook, eLearning, Micro Learning, videos, VR and AR

Stay informed of operating incidents, accidents, procedures, lessons learned, and related issues, and communicate applicable information to training staff and students

Maintain housekeeping for assigned rooms and areas and ensure compliance requirements are met, as assigned, for example fire extinguisher inspections and TLCs Hazardous Energy Control Procedure

Participate in cross-functional teams and industry groups to stay current on changes in training, technical disciplines, and regulatory requirements

Act as a subject matter expert in the development and administration of testing when needed

Ensure fair and accurate scoring of tests using manual processes and following corporate procedures and maintain confidentiality of test results and recommendations

Qualification

Central Operations experienceCurriculum developmentTraining program designMicrosoft OfficePresentation skillsInnovative technologyOral communicationWritten communicationInterpersonal skillsOrganizational skillsDecision makingTeamwork orientationFlexibilityAttention to detail

Required

Bachelor's Degree and 2 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities

Associate's Degree and 4 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities

High School Diploma/GED and 5 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities

Have at least 2 years of relevant work experience in Central Operations, including Substation Operations, Construction, Steam Operations, or Facilities, required

Demonstrate excellent oral and written communications skills, required

Demonstrate strong presentation and facilitation skills, required

Demonstrate high energy level, flexibility and the ability to handle multiple tasks and assignments while working under tight deadlines, required

Demonstrate strong organizational, administrative, decision making and interpersonal skills with attention to detail and a solid teamwork orientation, required

Maintain a professional demeanor and have the ability to deal with all levels of management, regulatory agencies, union personnel and customers, required

Have hands-on experience with computer software programs, including Microsoft Office products, required

Demonstrate ability to incorporate new and innovative technology to enhance processes, required

Driver's License Required

Ability to push, pull, and lift up to 40 pounds

Sit or stand to answer a phone for the duration of the workday

Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Possess manual dexterity and the ability to use hands for the duration of the workday

Ability to stoop, bend, reach, and kneel throughout the workday

Stand to use/operate office equipment for the duration of the workday

Ability to read small print and symbols

The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays

Must be able and willing to travel within Company service territory, as needed