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FactSet · 1 day ago

Senior Product Manager – Performance Solutions

Colorado, United States

Full-time

Hybrid

Mid, Senior Level

$120K/yr - $150K/yr

7+ years exp

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide. The Senior Product Manager – Performance Solutions is responsible for the discovery, strategy, planning, execution, and launch of FactSet’s suite of performance solutions, working closely with various teams to enhance the product offerings.

AnalyticsFinanceFinancial ExchangesFinancial ServicesInsurTechSoftware

Culture & Values

No H1B

Responsibilities

Understand end-market dynamics, end-user roles and responsibilities, and the competitive landscape

Proactively identifies the market and validates the opportunity to prove whether a solution is valuable, viable, feasible and usable before developing it

Uses data to evaluate and inform strategy and decision making

Measures what matters, including product success metrics (engagement, adoption, stickiness) as well as financial metrics (ASV, support costs)

Work with the Senior Principal Product Manager to define product strategy including vision, value proposition, and roadmap in the context of the departmental strategy, overall company strategy, and relevant firm type strategies

Evangelizes product strategy across the department

Accountable for financial goals including ASV, as well as adoption and retention goals

Partners with Sales and Marketing for Market Validation

Creates product roadmap to align cross-functional teams. Shares timelines for delivery of key milestones, including constraints and dependencies

Aligns teams to deliver on vision, goals, and strategy

Plans releases, prioritizes features, defines the work and what success looks like

Clearly defines user needs and acceptance criteria. Interacts regularly with development teams to prioritize needs and provide clarity for iterating on solutions

Partners with UX Design to create usable products that contribute to a positive overall customer experience

Collaborates on go-to-market messaging and activities with Product Marketing and Sales Enablement

Sets realistic goals for product launches. Monitors metrics and iterates quickly to experiment and optimize. Moves on to the next most valuable problem once value has been delivered

Depending on the scale of the team, Senior Product Managers may be responsible for ongoing product support, including support desk escalations. The Senior PM is an expert at troubleshooting their application and knows when to escalate bugs to engineering. They monitor the support costs of their product with an eye towards improving the overall customer experience, minimizing support needs, and optimizing usability of the product

Qualification

Product ManagementData AnalysisProduct StrategyMarket ValidationCross-functional LeadershipUser Experience DesignCommunication SkillsProblem Solving

Required

Bachelor's degree in STEM, finance, economics, or other relevant field, or equivalent experience

7-10 years relevant experience

Possesses a product mindset. Starts from problems, goals, needs, and experiments to find the best solution

Capable of inspiring several cross-functional teams to deliver on the product strategy and vision. Ability to influence engineering, design, product marketing and other stakeholders without direct authority

Ability to say no to demands from stakeholders that do not align with the validated product strategy