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Index Engines · 1 day ago

Senior Quality Assurance Engineer

New Jersey, United States

Full-time

Onsite

Senior Level

7+ years exp

Index Engines is the world’s leading AI powered analytics engine to detect data corruption due to ransomware. They are seeking an experienced Quality Assurance Test Engineer to ensure the stability, performance, and reliability of their CyberSense product. The role involves effective issue resolution, thorough troubleshooting, and collaboration with cross-functional teams.

Enterprise SoftwareInformation ServicesInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

Test and manage sustainment tickets related to product functionality, performance, and deployment

Investigate, reproduce, and diagnose complex issues across the full software stack in Linux and Windows environments

Generate data and or backups required for testing Sustainment tickets making use of databases, virtual machines and or file systems

Install and configure Index Engines’ products on various environments, including the creation of virtual machines as needed

Collaborate closely with Product Support, Customer Support, Development, and Scrum teams to identify root causes, understand and test implemented fixes or workarounds

Deploy, configure, and maintain Index Engines’ products in lab or customer-like environments for issue replication and validation

Perform validation testing on bug fixes, patches, and maintenance releases to ensure stability and compatibility

Contribute detailed and well-documented updates to Jira tickets, including comprehensive descriptions of testing performed, steps taken, and outcomes observed

Collaborate within an Agile framework to align sustainment activities with product release cycles

Collaborate closely with peers, sharing expertise and supporting one another to drive team success and collective growth

Qualification

Linux troubleshootingBackup technologiesData recovery processesBash scriptingPython scriptingREST APIsDatabase familiarityAgile methodologyInterpersonal skillsCommunication skillsTeam collaboration

Required

7–10 years of professional experience in a technical support, sustainment, or QA engineering role within a product company

Strong troubleshooting skills across Linux environments and full-stack applications

Hands-on experience with backup technologies, storage systems, and data recovery processes

Basic scripting skills in Bash or Python for automation and diagnostics

Familiarity with databases (structure, backup, encryption, and maintenance)

Experience with REST APIs and tools like Postman or CURL

Excellent interpersonal skills with the ability to work both independently and as part of a collaborative team

Strong communication skills (written and verbal) for engaging with customers and internal teams

Experience working in a matrixed, global organization, accommodating time zone differences

Bachelor's degree in Computer Science, Information Technology, or a related field

A strong desire to learn, adapt, and grow within a fast-paced, customer-focused environment

Preferred

Windows OS: 3+ years

Master's degree in computer science or related field

Experience using Jira, Confluence, and Xray for issue tracking and documentation

Familiarity with virtualization technologies (VMware, Hyper-V, etc.)

Company

Index Engines

Index Engines is a software product that delivers comprehensive knowledge of user data.

Founded in 2005

Holmdel, New Jersey, USA

51-200 employees

http://www.indexengines.com

H1B Sponsorship

Index Engines has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2020 (1)