Symmetrio · 1 month ago
IT Infrastructure Specialist
United States
Full-time
Remote
Mid Level
$120K/yr - $140K/yrSymmetrio is a global leader in oncology software, providing platforms that support radiation therapy planning and clinical workflows. They are seeking an IT Infrastructure Specialist to support the deployment and ongoing operation of customer environments, focusing on hardware configurations, core infrastructure services, and client support.
ConsultingHealth CareInformation TechnologyLogistics
Responsibilities
Test and validate server and hardware configurations to ensure they are suitable for reliable application delivery
Implement, administer, and maintain Windows-based physical server environments and VMware and Nutanix virtual infrastructure
Configure and support Active Directory services, including users, groups, and Group Policy (GPO) administration
Deploy, maintain, and troubleshoot app delivery (Citrix/Omnissa) based environments
Install, configure, maintain, and troubleshoot Microsoft SQL Server and related components
Coordinate software releases and patching activities; monitor environments to maintain security, stability, and performance
Follow change management procedures and provide escalation-level troubleshooting when required
Maintain accurate documentation for systems, configurations, processes, and support activities
Provide hands-on technical support to new and existing clients via phone/email/remote support
Handle daily support cases and service requests, ensuring timely response and resolution
Participate in occasional coverage aligned with West Coast business hours
Apply IT service management and standards practices (e.g., ITIL and ISO) to support operations
Maintain familiarity with disaster recovery best practices and procedures
Assess business requirements and recommend practical technical solutions
Stay current with industry trends and emerging technologies
Qualification
Required
Test and validate server and hardware configurations to ensure they are suitable for reliable application delivery
Implement, administer, and maintain Windows-based physical server environments and VMware and Nutanix virtual infrastructure
Configure and support Active Directory services, including users, groups, and Group Policy (GPO) administration
Deploy, maintain, and troubleshoot app delivery (Citrix/Omnissa) based environments
Install, configure, maintain, and troubleshoot Microsoft SQL Server and related components
Coordinate software releases and patching activities; monitor environments to maintain security, stability, and performance
Follow change management procedures and provide escalation-level troubleshooting when required
Maintain accurate documentation for systems, configurations, processes, and support activities
Provide hands-on technical support to new and existing clients via phone/email/remote support
Handle daily support cases and service requests, ensuring timely response and resolution
Participate in occasional coverage aligned with West Coast business hours
Apply IT service management and standards practices (e.g., ITIL and ISO) to support operations
Maintain familiarity with disaster recovery best practices and procedures
Assess business requirements and recommend practical technical solutions
Stay current with industry trends and emerging technologies
Preferred
NYC Metro candidates are highly preferred for occasional travel
Company
Symmetrio
Symmetrio prides itself on our unwavering dedication to understanding clients’ unique needs, organizational design, culture, and operational challenges.
Founded in 2012
51-200 employees
H1B Sponsorship
Symmetrio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Kevin Brennan
President and Founder
Company data provided by crunchbase