Tesla · 1 day ago
Technical Writer, Service Engineering
Palo Alto, CA
Full-time
Onsite
Entry, Mid Level
$76K/yr - $180K/yrTesla is a leading company at the intersection of firmware/hardware design and service engineering. They are seeking a Service Engineering Technical Writer to create and refine diagnostic procedures and documentation for non-engineers, while collaborating with engineering teams to enhance documentation standards.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Create and update diagnostic information and procedures contained in the diagnostics database
Collaborate with various engineering and quality teams to gather technical information
Understand technical problems and communicate them effectively to non-technical people
Validate information for accuracy, and use a routing and review process for document approval
Are organized, detail-oriented, and can multi-task well
Edit content according to a style guide and enforce organization standards
Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, Quickbase, and custom databases)
Qualification
Required
Ability to edit and create documentation that is accurate, complete, clear, specific, and as concise as possible
Ability to explain technical concepts to peers, people from different parts of the organization, and non-technical people
Aptitude with transcribing written words from non-native speakers
Impeccable written and verbal communication
Experience with various communications media and advanced formatting and presentation skills
Can extract and comprehend system operation from typical engineering documentation from both a software and mechanical perspective (e.g. schematics and subsystem specification documents)
Create and update diagnostic information and procedures contained in the diagnostics database
Collaborate with various engineering and quality teams to gather technical information
Understand technical problems and communicate them effectively to non-technical people
Validate information for accuracy, and use a routing and review process for document approval
Are organized, detail-oriented, and can multi-task well
Edit content according to a style guide and enforce organization standards
Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, Quickbase, and custom databases)
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
Founded in 2003
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-09
2026-01-09
2026-01-09
Company data provided by crunchbase