Centennial Bank ยท 1 day ago
Branch Lending & Operations Manager III
Rockwall, Texas, United States
Full-time
Onsite
Senior Level, Lead/Staff
9+ years expCentennial Bank is seeking a Branch Lending and Operations Manager III to oversee branch operations and ensure compliance with policies and procedures. The role involves processing loan data, analyzing credit-worthiness, and maintaining customer relationships to enhance business opportunities.
BankingFinanceFinancial Services
Responsibilities
Responsible for observing and assisting with overall operations at branch locations. This duty is performed daily
Analyzing effectiveness and efficiency of branch operations. This duty is performed daily, about 10% of the time
Ensuring customer satisfaction with bank products and services. This duty is performed daily, about 10% of the time
Observes and assists all branch employees with daily activities to ensure compliance with Federal and Bank regulations, policies and procedures. This duty is performed daily, about 10% of the time
Calls on potential customers and introduce the Bank's products and services. This duty is performed weekly, about 5% of the time
Visits with existing customers to obtain potential business referrals. This duty is performed weekly, about 5% of the time
Works with customers to determine mutually acceptable and beneficial lending arrangements. This duty is performed weekly, about 5% of the time
Works with customers regarding resolutions of complaints and/or problems. This duty is performed weekly, about 5% of the time
Develops new product recommendations to generate additional business. This duty is performed weekly, about 5% of the time
Develops and maintains business relationships with customers. This duty is performed weekly, about 10% of the time
Communicates with existing customers regarding their deposits to determine if they have additional needs. This duty is performed weekly, about 5% of the time
Originates consumer loans: Interviews, receives loan applicants, gathers information and processes preliminary documents on loan requests. This duty is performed daily, about 10% of the time
Resolves complaints and/or problems. This duty is performed as needed
Works with the Regional Team in resolving personnel issues such as interviewing, assisting with hiring branch staff and helping to determine staffing needs. This duty is performed as needed, about 5% of the time
Originates and manages consumer and light commercial portfolios. This duty is performed weekly, about 5% of the time
Ensures lending operations are conducted in accordance with established policies and procedures and are legally compliant. This duty is performed as needed
Evaluates and verifies loan applications and credit criteria, including computes debt ratios, verifies employment and income. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information if required. This duty is performed daily, about 5% of the time
Approves loans within limits of authority and notifies applicants of loan decisions and requests additional information if required. This duty is performed daily, about 5% of the time
May be required to work an alternative location within the region or market. This duty is performed as needed
The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily
Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly
Perform any other related duties as required or assigned
Qualification
Required
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc
9 to 10 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization
Ability to read, analyze, and understand general business/company related articles and professional journals
Ability to speak effectively before groups of customers or employees
Ability to write reports, business correspondence, and policy/procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts such as fractions, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, or diagram formats
Registered with Nationwide Mortgage Licensing System
Nine plus (9+) years working in a Bank environment gaining knowledge of general operations and experience in consumer lending required
Must have working experience in customer service and teamwork
Must be able to develop relationships with branch managers and all bank employees
Must be able to lead a team and manage difficult situations
Must have knowledge of applicable federal laws and regulations, state laws and regulations, and bank policies and procedures
Must have knowledge of regulatory and compliance issues
Must have strong analytical, decision-making, and problem solving skills
Must have the ability to look at situations from several points of view and determine a solution
Must have the ability to balance multiple tasks and projects simultaneously within a limited time frame
Must have excellent oral and written communication skills, and be attentive to details
Must have strong organizational, interpersonal, communication, and customer relations skills
Company
Centennial Bank
Centennial Bank offers businesses, investors, and municipalities a wide range of commercial, retail banking, and related financial services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Arlene Lovelace
SVP, Chief Human Resources Officer
Brandon Cass
SVP, Chief Information Security Officer
Recent News
Home BancShares, Inc.
2025-10-15
2024-06-05
Company data provided by crunchbase