Zocdoc · 1 week ago
Learning & Development Senior Manager
New York, NY
Full-time
Hybrid
Senior Level
$140K/yr - $180K/yr
6+ years expZocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Senior Manager of Learning & Development, you will play a critical leadership role in shaping the talent landscape and driving development programs that build capability and strengthen culture.
Health CareMedicalmHealthMobile AppsScheduling
Responsibilities
Defining Zocdoc’s L&D strategy and translating it into a holistic, scalable learning portfolio
Owning our learning inventory: identifying needs, prioritizing programs, and ensuring offerings stay fresh and relevant
Designing and developing learning experiences, from instructor-led workshops to asynchronous courses and certificate programs
Partnering with subject-matter experts to build content rooted in real business needs and grounded in instructional best practices
Establishing and tracking success metrics to evaluate program effectiveness and continuously refine learning experiences
Managing and evolving learning operations, tools, systems, and processes to support seamless program administration
Coordinating internal and external partners to deliver both off-the-shelf and custom training solutions
Facilitating workshops as needed: including professional development, team-building, and manager capability sessions
Owning Zocdoc’s Mentoring Program, from application cycles to structured milestone management and cohort facilitation
Designing and launching a Leadership Development Program, in close partnership with HRBPs and senior leaders
Overseeing the learning budget with thoughtful stewardship and transparent planning
Developing clear, strategic communication plans to promote learning opportunities and drive engagement across the organization
Collaborating closely with our Pune-based leaders to align programs and share best practices globally
Serving as the point-person for our learning platforms, ensuring we maximize adoption, engagement, and value
Qualification
Required
6+ years of L&D experience, including 2+ years managing programs or people, ideally in a high-growth tech or startup environment
Strong knowledge of learning science, instructional design, and adult learning theory and the ability to apply it in practical, engaging ways
A track record of building scalable, creative learning programs that adapt to changing business needs
Experience standing up or enhancing learning operations, including tools, systems, and processes
Exceptional organizational, project management, and stakeholder-management skills
Strong business acumen that allows you to collaborate confidently with leaders, SMEs, and cross-functional partners
High professional credibility, sound judgment, and integrity, the kind that earns you the room's trust
Benefits
Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified
Company
Zocdoc
Zocdoc is a digital marketplace company that connects healthcare patients and doctors.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$375.94MKey Investors
Francisco PartnersFounders FundKhosla Ventures
2021-02-11Private Equity· $150M
2019-07-01Series D
2017-05-30Secondary Market
Leadership Team
Oliver Kharraz
CEO & Founder
Netta Samroengraja
Chief Financial Officer
Recent News
Behavioral Health Business
2026-01-16
2026-01-07
Company data provided by crunchbase