Optum ยท 1 day ago
Vice President of AI Growth & Customer Engagement
Eden Prairie, MN
Full-time
Hybrid
Director/Executive
$197K/yr - $337K/yr
15+ years expOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Vice President of AI Growth & Customer Engagement will lead the transformation of the AI team's operating model and engagement approach to accelerate adoption and empower business units to identify and realize AI-driven growth opportunities.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Develop a deep understanding of internal business units and external client needs to identify and support AI-driven growth opportunities ensuring accountability for outcomes
Develop frameworks and playbooks that help business leaders recognize and evaluate AI opportunities aligned to strategic priorities
Educate and engage teams on integrating AI into workflows for measurable impact
Identify and advance high-impact AI opportunities, from proof of concept through scaled deployment
Collaborate closely with Optum AI leaders to shape and lead growth initiatives
Enhance team engagement strategies to position Optum AI as a trusted partner with deep collaboration and understanding
Ensure AI services anticipate customer needs and deliver measurable value
Establish executive-level relationships to foster trust and long-term engagement
Influence adoption models and workflows within designated business units
Partner with technical leads and business leaders to ensure alignment between AI strategy, execution, and corporate objectives
Create mechanisms for continuous learning and co-innovation so teams can confidently adopt AI
Enhance engagement strategies between AI teams and business units
Create mechanisms for continuous learning and co-innovation so teams can confidently adopt AI
Collaborate with CIO's, AI Center of Excellence, and business leaders to embed AI into core organizational processes and platforms
Drive initiatives such as Clinical Health Data Platform development, AI call center modernization, and digital acceleration aligned with corporate strategy
Advise commercial teams to inform readiness and positioning for AI-driven products and services, leveraging partnerships and market insights
Redesign team structures and engagement models to shift from technical delivery to strategic adaption and growth enablement
Lead a team of Technical Product Managers with a focus on redefining their function to serve as customer engagement leaders and drivers of business value realization
Qualification
Required
Proven leadership in AI strategy, digital transformation, and customer engagement at an enterprise scale
Demonstrated ability to influence executive stakeholders and align AI initiatives with business objectives
Ability to bridge technical and business domains, influencing senior stakeholders and driving cross-functional collaboration
Solid understanding of AI/ML trends, applications, and governance best practices
Experience in complex environments (regulated preferred)
Exceptional communication skills, with the ability to simplify complex concepts for diverse audiences
Track record of leading cross-functional teams and driving organizational change
Expertise in operating model design, governance, and portfolio management
Preferred
15+ years in technology leadership roles, with significant experience in AI/ML strategy and implementation
Track record of delivering growth through AI initiatives in healthcare or similar regulated industries
Experience managing large, distributed teams and complex stakeholder environments
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase