Mercy Housing · 1 week ago
Customer Service Positions - 6th Street Place (Hiring Event)
Los Angeles, California, United States
Full-time
Onsite
Entry, Mid Level
$20/hr - $24/hrMercy Housing is the largest nonprofit affordable housing provider in the nation, dedicated to redefining affordable, low-income housing. They are seeking a Lead Desk Clerk and Shift Desk Clerks to provide customer service to residents, monitor visitors, and ensure security within the property.
Health CareHospitalityNon ProfitService Industry
Responsibilities
Provide customer service to residents
Monitor the residents and visitors in and out of the building
Provide security to the property
Communicate appropriately and adequately with the proper authorities and Property team
Qualification
Required
High school diploma or equivalent
General office experience
Work with diverse and vulnerable populations who have experienced homelessness
Answer telephone and greet residents and guests clearly
Treat a variety of people with respect and compassion
Maintain confidentiality
Decide when an incident is an emergency and take appropriate action
Write messages in a legible fashion
Preferred
Experience living or working in the Skid Row area of Los Angeles
Benefits
Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options
Company
Mercy Housing
Mercy Housing is an charity that helps to create stable, vibrant & healthy communities for families, seniors & individuals.
Founded in 1981
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$22.5MKey Investors
Community Development Financial Institutions FundCalOptima
2024-10-23Grant· $7.5M
2023-10-11Grant· $15M
2023-04-10Grant
Leadership Team
Ismael Guerrero
President & CEO
Angela Bruno
Chief Financial Officer
Recent News
Talk Business & Politics
2025-10-25
2025-10-19
Business – Baltimore Sun
2025-10-16
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