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impact.com · 1 day ago

Integration Engineer I

Columbus, OH

Full-time

Hybrid

Entry Level

$65K/yr - $75K/yr

1+ years exp

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow through partnerships. As an Integration Engineer I, you will support the design and implementation of technical solutions for clients on the company’s SaaS platform, working closely with various internal teams to ensure a seamless onboarding experience for clients.

Computer Software

H1B Sponsor Likely

Responsibilities

Stay current with impact.com’s platform capabilities, product enhancements, and relevant industry trends

Support the design and integration of technical solutions for new and existing clients

Lead technical discovery and solution discussions to understand client requirements and propose optimal solutions based on client objectives

Contribute to the creation and maintenance of technical integration documentation

Partner closely with the Onboarding team to deliver a seamless, efficient, and high-quality onboarding experience for clients

Troubleshoot and resolve technical issues encountered during the client onboarding process

Qualification

Web technologiesSaaS platform solutionsProblem-solving skillsTechnical documentationCustomer-centric approachCuriosityDigital marketing knowledgeCommunication skillsTeam collaboration

Required

Self-starter with a focus on creating and/or refining operational processes

Voracious learner who is willing to be out of their comfort zone

Natural curiosity leading to a deep understanding of the client's challenges

Passion for solving customer issues in a fast paced environment

Phenomenal problem-solving & troubleshooting skills

Excellent verbal & written communication in English

Ability to pair technical expertise with a considerate, customer-centric communication style that maintains a strong interpersonal presence. This style is calm, constructive, and solution-oriented—while showing patience, empathy, and professionalism when supporting stakeholders of varying technical expertise

Foundational knowledge and some practical experience in utilizing web technologies including but not limited to HTML, JavaScript, SQL and REST APIs

Good understanding of the process and challenges involved in the design and implementation of client solutions on SaaS platforms

Bachelor's degree in Computer Science, Engineering, Science, Maths or related Science or Commerce discipline, or relevant work experience

Proven performance in an Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity

1-2 years working in a tech-focused role at a digital marketing or technology focused company

Preferred

Familiarity of affiliate and/or digital marketing industry preferred

Benefits

Medical, Dental, and Vision insurance

Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled

Flexible spending accounts and 401(k)

Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Company

impact.com

Glassdoor4.0

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.

Founded in 2008

Santa Barbara, California, US

1001-5000 employees

https://impact.com/

H1B Sponsorship

impact.com has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (9)

2023 (9)

2022 (3)

2021 (2)

2020 (5)