Senior Product Manager - Grocery & Retail Merchant Success jobs in United States
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Uber · 2 days ago

Senior Product Manager - Grocery & Retail Merchant Success

Uber is a leading technology company that specializes in ride-hailing and delivery services. The Senior Product Manager will be responsible for creating a seamless fulfillment experience for grocery delivery, partnering with various stakeholders to define product strategy and enhance merchant tools to optimize their business.

LogisticsMobile AppsRide SharingSoftwareTransportation
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H1B Sponsor Likelynote

Responsibilities

Partner with sales, account management and merchants themselves to determine their pain points and define the vision, strategy and roadmap for your product area
Develop tools merchants can use to understand their order quality and opportunities for improvement, which will in turn help them grow their business and use data to make strategic decisions
Ensure data accuracy throughout all systems - from in-store payments to sales reports and monthly invoices - at Uber scale
Collaborate with our regional operations teams to deeply understand the market nuances and pain-points related to fulfillment - and then devising and executing product solutions to solve them
Influence the product roadmaps of many other teams across Uber that work to ensure a healthy marketplace

Qualification

Product strategyData analysisB2B products experienceGrocery industry experienceCustomer obsessionDesire to learnAttention to detailCollaboration

Required

Minimum 5 years experience delivering successful and innovative products with your fingerprints all over them
Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner's problems
Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the metal
Attention to detail. The ability to obsess over every single part of the checkout process
Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis
A Driver mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
A high bar across the board - from your own contributions to the people you work with, to the products you work on
A never-ending desire to grow and learn

Preferred

Experience in B2B or financial products
Experience building products from 0 to 1
Experience in the grocery, retail, CPG or ecommerce industry
Fulfillment and/or Marketplace experience. You would have directly worked on fulfillment, logistics, delivery or other last mile problems, or have strong knowledge of how marketplaces (where multiple parties transact on a platform you've had a hand in building) work

Benefits

Participate in Uber's bonus program
May be offered an equity award
Various benefits

Company

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

H1B Sponsorship

Uber has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)

Funding

Current Stage
Public Company
Total Funding
$35.56B
Key Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B

Leadership Team

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Dara Khosrowshahi
CEO
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Prashanth Mahendra -Rajah
Chief Financial Officer
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Company data provided by crunchbase