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Rogers Behavioral Health · 1 day ago

Receptionist

Brown Deer, WI

Part-time

Onsite

New Grad, Entry Level

0+ years exp

Rogers Behavioral Health is seeking a Receptionist who plays a vital role in welcoming visitors, patients, and staff while managing communication and providing administrative support. The receptionist ensures a smooth experience for patients and staff by handling calls, directing traffic, and assisting with various tasks as needed.

Addiction TreatmentHealth CareHealth DiagnosticsMedicalMental Health

H1B Sponsor Likely

Responsibilities

Proactively welcome patients, families, staff, and guests in an open, receptive, kind and solution-oriented way. Actively engage with visitors as they are entering, sitting in, and leaving the lobby/site

Receive, screen, and direct calls appropriately, while maintaining confidentiality of patient and staff information ensuring a smooth handoff

Greet and manage visitor and patient arrivals ensuring there is a customer focused handoff

Monitors the lobby for safety; wait times; behavioral/clinical concerns etc. Escalates concerns, requesting appropriate resources, in a time sensitive manner

Ensures coverage of the lobby during open hours

Coordinate requests for information and services as appropriate. Facilitate communication between departments and staff as needed. Make announcements using the overhead paging system/Relay Pros as directed and according to policy

Assist with the hospital’s emergency code situations as directed, including emergency paging

Provide Miscellaneous Services At The Reception Desk

Monitor sign-out of hospital vehicles according to policy

Sell meal tickets and other items, as directed

Balance petty cash

Secure patient valuables according to policy

Log parcels for shipping, as directed

Maintain the key log and

Provide other services, as directed

Train new and fill in staff on role purpose, job duties and expectations of role as assigned

Perform administrative duties as requested by leadership, i.e. scanning, ordering of supplies

On occasion, may complete or support belongings checks and/or patient registration

Is willing to occasionally work at other Rogers Locations if a staffing need arises

Availability to include nights, weekends, and some holidays

Other duties as assigned

Qualification

Clerical skillsCustomer serviceAdministrative supportCommunication skillsTeam collaboration

Required

High school diploma or GED required

Six (6) months of clerical or business training or receptionist experience, or equivalent, is required

Benefits

Health, dental, and vision insurance coverage for you and your family

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Company

Rogers Behavioral Health

Glassdoor3.2

Rogers Behavioral Health is a health care firm that offers effective mental health and addiction treatment for children, teens and adults.

Founded in 1907

Oconomowoc, Wisconsin, USA

1001-5000 employees

https://rogersbh.org/

H1B Sponsorship

Rogers Behavioral Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (4)

2023 (2)

2022 (1)

2021 (5)

2020 (3)