America's Thrift Stores · 1 day ago
Retail Supervisor - Chattanooga Northgate
America's Thrift Stores - Northgate Mall, 248 Northgate Mall Drive, Chattanooga, Tennessee, United States of America
Full-time
Onsite
Entry, Mid Level
$18/hr - $18/hr
2+ years expAmerica's Thrift Stores is committed to positively impacting the environment and communities through their mission to give back. The Retail Supervisor is responsible for managing daily operations of the retail sales floor, ensuring high standards of customer service, and leading a diverse team to meet company goals.
Consumer ElectronicsFashionRetailSecondhand Goods
Responsibilities
Direct and supervise departmental team members
Assist with recruiting, selecting, training, and onboarding team members
Provide regular observation, interaction, coaching, and recognition to team members
Schedule team members according to the store’s labor needs
Perform all duties required of retail team members
Manage inventory tracking systems to record deliveries and stock levels
Analyze daily product and supply levels to anticipate inventory issues and take corrective actions to ensure sufficient inventory
Supervise cash register operations to ensure a quick, accurate, and positive customer experience
Control cash and tender
Perform morning accounting and banking procedures as assigned
Receive and respond to customer/donor questions, requests, and complaints
Deliver a positive and memorable customer/donor experience by setting an example, training, and coaching customer service expectations to team members
Ensure high standards of merchandise freshness, condition, pricing, and shop-ability
Create and maintain visually appealing merchandise displays
Assist the General Manager with the setup of sales and marketing promotions and programs
Maintain a respectful, values-driven workplace
Use open communication tools and convert team member input into meaningful action
Bring complaints to the attention of the Assistant Store Manager or General Manager to resolve issues in line with company values, policies, and procedures
Protect company assets and information by ensuring their safe handling, security, and integrity
Promote loss prevention awareness by upholding procedures and ensuring policies are in place
Maintain a safe work environment through education, consistent follow-up, ensuring policies and procedures are in place, and supporting OSHA guidelines
In the absence of the Assistant Store Manager, oversee, implement, and administer the retail process and team in accordance with all policies, procedures, regulations, and laws
Fulfill manager-on-duty responsibilities and take reasonable action in the absence of the Assistant Store Manager and/or General Manager
Perform any other tasks, functions, or responsibilities as instructed by the immediate supervisor and/or superior manager
Qualification
Required
Minimum of two years' experience as a supervisor, team lead, or key holder in the retail industry
Proficiency in basic mathematical skills and computer literacy
Fundamental reading comprehension abilities
Strong verbal and written communication skills
Capable of observing, assessing, and coaching the work of others
Ability to understand and follow instructions provided in written and/or verbal form
Strong reasoning, decision-making, and independent judgment skills
Successful completion of background check, motor vehicle check, and drug screen
Valid driver's license and a clean driving record
Ability to work a rotating schedule (mid-shifts, evenings, weekends and holidays)
Preferred
High School diploma or GED is preferred
Benefits
EVERY employee is bonus eligible after 90 days!!
Employee discounts
Growth opportunities
Help others through our charity partners
Save the environment!
Company
America's Thrift Stores
America's Thrift Stores is a retail company providing furniture, electronics, and used clothing.
1001-5000 employees
H1B Sponsorship
America's Thrift Stores has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-15Private Equity
Leadership Team
Ken Sobaski
CEO
Recent News
2025-09-25
2025-07-28
2025-03-19
Company data provided by crunchbase