Regions Bank · 3 days ago
Home Improvement Financing Customer Service Specialist
Salt Lake City, UT
Full-time
Onsite
Entry Level
$38K/yr - $45K/yr
1+ years expRegions Bank is committed to providing a supportive work environment for its associates. The Home Improvement Financing Customer Service Specialist is responsible for delivering excellent telephone support to customers regarding their loan accounts and processing related paperwork.
BankingInsurance
Responsibilities
Provides telephone support for the customers, including counseling regarding loan accounts
Documents conversations with customers and actions taken
Takes escalated calls regarding customer questions that require additional research
Processes customer maintenance requests
Aids in researching payment discrepancies
Assists in customer disputing balances
Prepares customer account letters
Processes adjustments to customer accounts as requested by collections or management
Maintains loans, queues, and necessary reports
Qualification
Required
High School Diploma or GED
Ability to multi-task and work in a fast-paced environment
Excellent customer service skills
Excellent verbal and written communication skills
Good computer skills, including Microsoft Office Suite
Strong attention to detail
Preferred
One year of customer service experience
Benefits
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Company
Regions Bank
Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services.
10001+ employees
H1B Sponsorship
Regions Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (40)
2023 (41)
2022 (42)
2021 (32)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
unknown2018-04-06Acquired
Leadership Team
Brian Happel
Executive Vice President and Fort Worth Market CEO
Daniel Hobbs
Executive Vice President, Head of Corporate Finance and Business Lines CFO
Recent News
2024-04-30
Business Journals
2024-04-28
Company data provided by crunchbase