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TWC Services, Inc. · 1 day ago

Commercial Kitchen Equipment Technician

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

TWC Services, Inc. is a leader in Commercial HVAC, Refrigeration, and Cooking Equipment Service. The Commercial Kitchen Equipment Technician will diagnose, repair, and maintain commercial kitchen equipment while providing exceptional customer service during onsite visits.

Facilities Support ServicesHeating Ventilation and Air Conditioning (HVAC)LeasingMechanical EngineeringProfessional Services

No H1B

Responsibilities

Diagnose and repair commercial kitchen equipment efficiently and accurately

Perform routine maintenance to ensure equipment reliability and performance

Install new kitchen equipment following manufacturer specifications

Provide exceptional customer service during onsite visits

Maintain accurate records of services performed and parts used

Ensure compliance with safety standards and company policies

Trade Skills: Demonstrates a solid understanding of the operating standards within their trade/license, enabling safe and effective troubleshooting, diagnosis, and repair of equipment/systems in a cost-efficient way. Recognizes when a task requires additional expertise or collaboration with other trades to complete

Client Service: Provides exceptional service by addressing client needs promptly and professionally, ensuring a positive experience throughout the service process. Communicates clearly with clients to understand their HVAC issues and provide explanations of services, repairs, and recommendations. Proactively identifies repair and replacement recommendations in an effort to reduce emergency repairs and limit disruption to our clients' business

Recommended Repairs: Identifies and recommends necessary repairs or replacements to minimize emergencies and business disruptions for our clients. Assesses all relevant equipment at the client’s location and suggests only solutions in their best interest. Effectively documents all details needed for quoting and completing the work in one visit

Reporting: Enters all required information into the system accurately and in real time to ensure thorough and timely service reports with accurate reporting of labor time and parts/materials used

Safe Driving: Consistently drives in accordance with applicable laws and company best practices. Ensures defensive driving practices. Sets up van to minimize any distractions

Company Assets: Keeps company vehicles, tools, equipment, and inventory organized and in good condition.Keeps van stocked with the appropriate inventory and in a cost-effective manner

Qualification

Commercial kitchen equipment repairElectrical systemsMechanical systemsRefrigeration systemsTechnical certificationReading schematicsValid driver’s licenseProblem-solvingAttention to detail