Water For People · 2 weeks ago
Donor Database Information Specialist
United States
Full-time
Remote
Mid Level
$53K/yr - $71K/yr
3+ years expWater For People is dedicated to ensuring sustainable water access, and they are seeking a Donor Database Information Specialist to manage and optimize their fundraising database systems. The role involves ensuring data accuracy, developing data governance practices, and collaborating across teams to enhance donor engagement and financial accountability.
AssociationCommunitiesNon ProfitWater
No H1B
Responsibilities
Develop, troubleshoot, and maintain robust processes for collecting, evaluating, and recording donor biographical and gift data to Blackbaud Raiser’s Edge, ensuring compliance with organizational policies and accuracy across systems
Own the end-to-end process for recording, processing, and reconciling donor contributions, including all cash gifts, online donations, pledges, planned gifts, and grants, ensuring timely acknowledgements and compliance. This includes troubleshooting any found issues and identifying solutions
Design and implement streamlined procedures for reconciling gifts, gateways, and distributions with Finance partners, adapting to new payment methods and technologies
Serve as the primary point of contact and internal lead for the nonprofit’s caging/lockbox partner, overseeing daily operations, compliance, issue resolution, and relationship management related to donation processing
Reconcile donations monthly and annually with the finance department ensuring financial accuracy and accountability
Develop and deliver departmental data requests and reporting using complex querying from database view or NXT for internal and/or external use in compliance with data governance
Lead efforts to audit, clean and validate data by establishing data health protocols
Create and build processes to trace lost publicly available donor information
Audit and upgrade Power BI and RE NXT dashboards to ensure accurate and actionable insights for the Donor Impact team
Safeguard donor information in a high-volume data processing environment, maintaining trust and compliance
Spearhead initiatives to develop and refine coding protocols and database structures, ensuring streamlined operations and data integrity
Determine and assemble new procedures for data hygiene with the growth of prospect management within the donor database
Strategically partner with Major Gifts and Donor Engagement sub-teams on prospect management leveraging prospecting tools, iWave and GivingDNA, with RE donor data
Develop Raiser’s Edge Planned Gift module and establish best business practices for Water For People
Develop and lead departmental trainings on Raiser’s Edge NXT
Manage OmaticCloud to ensure seamless data synchronization
Identify and resolve biographical donor and gift record information gaps from RE database view to RE NXT for upcoming conversion to RE NXT
Develop protocols for donor inquiries and oversee implementation to ensure compliance and efficiency
Collaborate with Donor Email Marketing Manager on the creation and management of donation forms for online and fundraising marketing efforts
Design and implement data governance frameworks that align with organizational strategy and industry best practices
Act as a critical partner on cross-functional projects involving system integrations, data migrations, and process automation to improve efficiency and scalability
Create and maintain documentation of advanced data architecture and protocols for long-term organizational knowledge
Evaluate emerging technologies and recommend adoption to enhance donor data management and reporting capabilities
Establish KPIs and performance metrics for donor data integrity and reporting accuracy, and present findings to leadership
Serve as subject matter expert on donor database systems, providing strategic guidance and training to staff across departments
Other duties consistent with the professional nature of this role
Qualification
Required
Bachelor's degree in information systems, computer science, business or related field or equivalent work experience
Experience in a nonprofit fundraising environment using Raiser's Edge software
At least 3 years of experience managing a relational database including querying and reporting
At least 3 years of experience creating custom queries, building donor segmentation models and optimizing complex data architectures
Proficiency with Power BI and Microsoft Office programs including Word, Excel, Power Point and Outlook
Excellent written and oral communication, with a high level of sensitivity for propriety and confidentiality
English language fluency
Strong commitment to delivering strong donor service
Preferred
Experience with data integrations systems
Company
Water For People
Water For People exists for one purpose, and it’s as simple as our name.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Duey
Co-Chief Executive Officer
Jody Debs
Chief Finance & Administrative Officer
Recent News
2025-03-26
Company data provided by crunchbase